Author Message

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedJan 23, 2012 10:19 am   Last edited by Superman0X on Feb 15, 2013 11:32 am. Edited 13 times in total

Server Maintenance

 
All games will temporarily shut down while we apply some new security features. The brief service interruption will commence at approximately 8:30 AM and service will be restored as quickly as possible. We do not expect a long delay and more information about the security changes will be announced when services are restored.  


Update:

We have information that there may have been illegal and unauthorized access to some of the Aeria Games accounts. We believe the unauthorized access was limited to user account names and the associated cryptographically scrambled
passwords (not your actual password). No payment information was compromised. OUR COMPANY DOES NOT STORE CREDIT CARD INFORMATION.

Our team has taken steps to resolve the issue. For your protection and to prevent further unauthorized access, we have expired your password for logging into our games. You will still be able to change or retrieve your
password on our portal website. Please go to our website [www.aeriagames.com] to change or retrieve your password.


If you are having problems logging into the game (it tells you that your password is not valid) you should log into the portal ( https://www.aeriagames.com/user/login ), and to follow any instructions given.

If you are unable to log into the portal, you must use the password reset link ( https://www.aeriagames.com/user/pass_request ). This will send an email to you , so that you can log in and reset their password.

If you are unable to access you email (i.e. it isn’t a valid email) then you must submit a ticket ( http://www.aeriagames.com/contact ) for Account Recovery, and provide us with a unique and valid email for the account.

If you are unable to access the Recharge Center (billing.aeriagames.com) then you should log out, then log back in. If it is still not working try to clear your cache (ctrl +F5).
Advertisement

marksteele

Diamond Founder: Aura Kingdom
marksteele
Joined
06 Apr 2007
Posts
3801
Location
Bowmanville Canada
PostedJan 23, 2012 10:27 am
new security is always good ^.^

xybolt

Rank 5.2
xybolt
Joined
10 Sep 2008
Posts
15073
Location
Balegem, flemish region Belgium
PostedJan 23, 2012 10:29 am
in this thread, it's at 8:45

miscommunication ? Neutral

signature of xybolt

LordRapthorne

Rank 5
LordRapthorne
Joined
26 Apr 2010
Posts
4050
Location
United Kingdom
PostedJan 23, 2012 10:32 am
EE thread says 08:45.

Hopefully it will get done.

Also wouldn't this do better as a global announcement? Did my best to spam it in game across the servers on EE

edit:
and suddenly it WAS a site wide announcement, yay /o/

xybolt

Rank 5.2
xybolt
Joined
10 Sep 2008
Posts
15073
Location
Balegem, flemish region Belgium
PostedJan 23, 2012 10:34 am
then it's at 8.45 instead of 8.30 then Razz


/prepares for the drama

signature of xybolt

TheRag77

Rank 0
TheRag77
Joined
12 Jun 2011
Posts
52
Location
Ragster's Palace, United Kingdom
PostedJan 23, 2012 10:38 am
Ok thanks.

FeeeeeistyDoLL

Rank 2
FeeeeeistyDoLL
Joined
18 Feb 2011
Posts
654
Location
United States
PostedJan 23, 2012 10:48 am
QQ

CATGUN90

Rank 4
CATGUN90
Joined
02 Oct 2010
Posts
1697
Location
Malaysia
PostedJan 23, 2012 10:50 am
So....will this include the client game too like Dwo?

Participant of Wei Summer of Fun,please check your winning prize and contact me to claim the prize: http://www.aeriagames.com/forums/en/viewtopic.php?t=2018861#16641119 Dwo State 2013: http://www.aeriagames.com/forums/en/viewtopic.php?t=1905911

kokoboy17

Rank 0
Joined
19 Dec 2011
Posts
1
Location
Romania
PostedJan 23, 2012 10:51 am
finally, new security thx god

xDJ_Bl3nd

Rank 0
xDJ_Bl3nd
Joined
01 Jun 2011
Posts
11
Location
Dortmund Germany
PostedJan 23, 2012 10:52 am
Please update the Special Edition Bug.
It is 15%, but you buy it there is 20% -.-
Then make it to 20% please!

King regards, [VIP]Sharpy
Display posts from previous:   Sort by: