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skeptika

Aeria: Product Manager
skeptika
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PostedJan 20, 2012 3:35 pm   Last edited by skeptika on Jan 20, 2012 8:27 pm. Edited 1 time in total

UPDATED: Resolution to the deleted Xmas Lapis Fiasco of 2012

Awesomeness
UPDATED: Payout process has begun, it'll take awhile, but it's begun.

All,

It looks like our tech guys were able after a lot of digging around to produce a list of who had the Xmas lapis before the patch/wipe yesterday. This means that we should be able to give back what was taken away.

So here is what is happening:

- We generated a list of who had the Xmas lapis just before the patch in their inventory/warehouse;
- That list will go to the GMs who will begin the process of paying out the new lapis in place of your old Xmas lapis;
- It might take a few days to payout, but we'll get the process started.

Sorry all for the inconvenience and trouble.
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prince1999

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PostedJan 20, 2012 3:38 pm
<3 Skep


~Back to full-on Lurk Mode

severed07

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severed07
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PostedJan 20, 2012 3:40 pm
i love u !!!

owntodeath

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milan Italy
PostedJan 20, 2012 3:40 pm
Mess it up & Repair.

Surprised Deja Vu x1000

ohya1

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ohya1
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PostedJan 20, 2012 3:42 pm

Re: Resolution to the deleted Xmas Lapis Fiasco of 2012

Awesomeness
skeptika wrote:
All,

It looks like our tech guys were able after a lot of digging around to produce a list of who had the Xmas lapis before the patch/wipe yesterday. This means that we should be able to give back what was taken away.

So here is what is happening:

- We generated a list of who had the Xmas lapis just before the patch in their inventory/warehouse;
- That list will go to the GMs who will begin the process of paying out the new lapis in place of your old Xmas lapis;
- It might take a few days to payout, but we'll get the process started.

Sorry all for the inconvenience and trouble.  


+1 for AGE o_O

skeptika

Aeria: Product Manager
skeptika
Joined
27 Sep 2011
Posts
473
Location
United States
PostedJan 20, 2012 3:43 pm
owntodeath wrote:
Mess it up & Repair.

Surprised Deja Vu x1000  


Should pretty much be in the signature Wink

Shaiya Producer

splasher__

Rank 5.1
splasher__
Joined
02 Feb 2009
Posts
8953
Location
Finland
PostedJan 20, 2012 3:45 pm
So, the combination system was a ninja and it will take a while.
What you mean by it almost made half players quit?
If combination system ever comes here it WILL make half the players quite, ninja or not.
If it comes, let it come with EP6 and not before. I dont want to hear that my gear becomes obsolete (I would have to reroll all my 300 OPs worth (=3000$) max OJs, just like I woulda NPCd the OPs)

These SB ads... must... play...

bjw123456789

Rank 4
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Posts
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United States
PostedJan 20, 2012 3:47 pm

Re: Resolution to the deleted Xmas Lapis Fiasco of 2012

Awesomeness
ohya1 wrote:
skeptika wrote:
All,

It looks like our tech guys were able after a lot of digging around to produce a list of who had the Xmas lapis before the patch/wipe yesterday. This means that we should be able to give back what was taken away.

So here is what is happening:

- We generated a list of who had the Xmas lapis just before the patch in their inventory/warehouse;
- That list will go to the GMs who will begin the process of paying out the new lapis in place of your old Xmas lapis;
- It might take a few days to payout, but we'll get the process started.

Sorry all for the inconvenience and trouble.  



+1 for AGE o_O  


+2 for AGE o.o

owntodeath

Rank 4
owntodeath
Joined
19 Jun 2008
Posts
1710
Location
milan Italy
PostedJan 20, 2012 3:50 pm

Re: Resolution to the deleted Xmas Lapis Fiasco of 2012

Awesomeness
bjw123456789 wrote:
ohya1 wrote:
skeptika wrote:
All,

It looks like our tech guys were able after a lot of digging around to produce a list of who had the Xmas lapis before the patch/wipe yesterday. This means that we should be able to give back what was taken away.

So here is what is happening:

- We generated a list of who had the Xmas lapis just before the patch in their inventory/warehouse;
- That list will go to the GMs who will begin the process of paying out the new lapis in place of your old Xmas lapis;
- It might take a few days to payout, but we'll get the process started.

Sorry all for the inconvenience and trouble.  



+1 for AGE o_O  


+2 for AGE o.o  


-Numbers can't describe it.

skeptika

Aeria: Product Manager
skeptika
Joined
27 Sep 2011
Posts
473
Location
United States
PostedJan 20, 2012 3:51 pm   Last edited by skeptika on Jan 20, 2012 3:53 pm. Edited 1 time in total
splasher__ wrote:
So, the combination system was a ninja and it will take a while.
What you mean by it almost made half players quit?
If combination system ever comes here it WILL make half the players quite, ninja or not.
If it comes, let it come with EP6 and not before. I dont want to hear that my gear becomes obsolete (I would have to reroll all my 300 OPs worth (=3000$) max OJs, just like I woulda NPCd the OPs)  


CR Ninja'd in a change that really pissed players off in the region it was released, so it's not being released here (or in any other region) until that's removed. The combo system itself really isn't that destructive, so to clear it up for you all, here's how it works:

- Combine 3 lapis (for example, 3 Flash Level 1 lapises);
- Throw in potion (3 levels of potion that affect odds);
- Get new lapis out (for example, a Stat 7);

That's all it is, it shouldn't be making your gear obsolete... essentially it lets you recycle items you might otherwise feel are junk and try to get something good out of it.
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