Author Message

Fiach

Rank 2
Fiach
Joined
03 Mar 2007
Posts
599
Location
Ireland Ireland
PostedApr 21, 2007 4:21 pm

Still no refund

40 hours after me sending my request for a refund, I still haven't received it.

Sent another email and no reply.

Do I have to wait until monday (ie after the weekend) for my refund?

Not buying any more points or using any existing points until I get the refund as I dont want to have to keep noting down a change in balance Sad
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Fiach

Rank 2
Fiach
Joined
03 Mar 2007
Posts
599
Location
Ireland Ireland
PostedApr 23, 2007 1:41 am
Ans still no refund Evil or Very Mad

Mustarddog

Rank 2
Joined
25 Feb 2007
Posts
631
PostedApr 23, 2007 9:34 am

I sent an email on Friday morning and still no refund

Yeah, I bought two of the platinum SP and a lucky spell book. No response to my email and definitely no credit yet....Still haven't seen a refund. I hope they hurry, cuz I've been a good supporter of this item mall thingy!

Osiris

Aeria: Admin
Joined
01 Oct 2006
Posts
1012
Location
San Jose, CA United States
PostedApr 23, 2007 2:47 pm
Our staff is helping many users in the order of the requests received. We are looking at every case, and it may take some time, but we will get to everyone as fast as possible. We apologize for the delay.

excali1979

Rank 0
Joined
29 Mar 2007
Posts
188
PostedApr 23, 2007 5:48 pm
Thanks admins, I just got my refund. Took a little while, but thank you much!

If I helped pass on the Karma, I vote as often as I can.

Fiach

Rank 2
Fiach
Joined
03 Mar 2007
Posts
599
Location
Ireland Ireland
PostedApr 23, 2007 5:58 pm
Same here, thank you very much Smile

Taffster

Rank 0
Taffster
Joined
13 Apr 2007
Posts
33
Location
Canada
PostedApr 23, 2007 6:09 pm
Still waiting, but that's OK Smile

The update is appreciated.

Taffster

Rank 0
Taffster
Joined
13 Apr 2007
Posts
33
Location
Canada
PostedApr 24, 2007 8:39 am
Taffster wrote:
Still waiting, but that's OK Smile

The update is appreciated.  


Got it! Thank you kindly.

heavydsdate

Rank 5
Joined
21 Nov 2006
Posts
3217
PostedApr 25, 2007 8:45 am
With limited staffing LC does an awesome job. It may take a couple of days sometimes to receive a response but they do work dilegently to ensure the players receive compensation.

If I'm not on the Forums, I'm on my Harley!!!! Yes, I'm still a Game Sage! Posting and you...

Mustarddog

Rank 2
Joined
25 Feb 2007
Posts
631
PostedApr 25, 2007 1:42 pm

Got my refund last night!

Thanks guys!
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