How would you rate Aeria Games Service?

5 (Excellent)
18%40 Votes
4
21%48 Votes
3
14%32 Votes
2
13%30 Votes
1 (Poor)
32%72 Votes
Total Votes :: 222 Votes
Author Message

Superman0X

GameMaster: USA
Superman0X
Joined
11 Jun 2007
Posts
12163
Location
San Jose United States
PostedNov 24, 2011 11:30 am   Last edited by Superman0X on Dec 28, 2011 4:36 pm. Edited 1 time in total

Feedback Poll 11/24/11

We run this monthly, to see how we are progressing (if at all).

The topic is: How would you rate Aeria Games Service?

5 is considered the best rating.
1 is considered the worst rating.

You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.

The overall score of this poll, as well as a summary of the comments posted will be given to management.

Note: Random AP rewards may be given to accounts that post comments.

---Additional Information---

We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:

Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.

Here is a link to the survey:
http://www.surveymonkey.com/s.aspx

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.
http://www.surveymonkey.com/optout.aspx

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starkingdom

Rank 2
starkingdom
Joined
02 Jun 2008
Posts
403
Location
starkingdom realms United States
PostedNov 24, 2011 12:24 pm
great has always..


they fast fixing errors.




star

LedZepMan92

Rank 5
LedZepMan92
Joined
21 Sep 2007
Posts
4105
Location
Orlando, FL United States
PostedNov 24, 2011 12:32 pm
Shaiya's new PMs have shown (thus far, only shown) an interest in listening to community feedback and finally taking care of the big issues facing the game. Thus, I am cautiously optimistic about Shaiya's future. Results remain yet to be seen, however.

Website support is still atrocious. Every time something is changed or "fixed," more things break, be it the shoutbox, connection stability, profiles, login status errors, or loading the mobile website (seriously, wtf?). I don't know what the problem is, but something's gotta change.

I vote 2.

icemophete

Elite Founder: Scarlet Blade
Joined
08 May 2010
Posts
2412
Location
Kingsland United States
PostedNov 24, 2011 1:20 pm
Like the fact you are tring to help the game and listening to some of the players keep the good work up

dxpoo

Rank 4
dxpoo
Joined
24 Aug 2009
Posts
1960
Location
sesame street United Kingdom
PostedNov 24, 2011 1:43 pm
1#

DWO is still in the worst possible state,
-bad GMs who know nothing about the game
-crashes been going on for 7 months+
-unprofessional responses
-more technical issues keep coming and delaying updates
-no communication with GM and the community

and much more

djashes

Rank 5.1
djashes
Joined
31 Aug 2007
Posts
8990
Location
Y u mad United States
PostedNov 24, 2011 2:16 pm   Last edited by djashes on Nov 27, 2011 1:51 am. Edited 1 time in total
WolfTeam:

Although we did just get a new GM and such, I'll keep doing 1 until we have some real changes in game.
OP AP as ever.

Edit:
From reading these threads over the pass few months and given [Aeria's] actions or rather there lack of, I honestly believe the whole of Aeria could possible abandon it by 2013, if it stays on this path of destruction.
It may be a bit much to say so, but its what I believe could happen and I thought I should say so.

AdrenaLiN01

Rank 3
AdrenaLiN01
Joined
02 Aug 2009
Posts
1012
Location
Chasing werewolves in Italy
PostedNov 24, 2011 2:53 pm
djashes wrote:
WolfTeam:

Although we did just get a new GM and such, I'll keep doing 1 until we have some real changes in game.
OP AP as ever.  

stunnadawise

Rank 4
stunnadawise
Joined
03 Jan 2010
Posts
1649
Location
Troop Stationed at the Coast of Colombia
PostedNov 24, 2011 2:56 pm
Should put more attention to the MA (Metal Assault ) Community
recently there was this one player who has been abusing some glitch, we already sent some evidence to yall but he is still playing and abusing of glitch
totally sad -.-

the GMs are never on
and much more

so

had to vote for 1(Poor)

:S

Affiliations:Syndicates,EpicProz,Arising,Fusion,SoldiersWB,LifeLine. ''It's easy to forget what a sin is in the middle of a battlefield. ''

Kingayro1

Rank 0
Joined
16 Oct 2010
Posts
181
Location
United Kingdom
PostedNov 24, 2011 3:34 pm
talking to aeria is like talking to a wall

Aznteck

Rank 5.1
Aznteck
Joined
15 Mar 2010
Posts
7523
Location
Shibuya Japan
PostedNov 24, 2011 3:40 pm
AdrenaLiN01 wrote:
djashes wrote:
WolfTeam:

Although we did just get a new GM and such, I'll keep doing 1 until we have some real changes in game.
OP AP as ever.  
 

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