Author Message

HelionIII

Rank 0
Joined
12 Dec 2007
Posts
1
Location
constanta Romania
PostedOct 18, 2011 2:21 am

blocked account

blocked account
I have not played for a while and when I wanted to play I could not because invalid user or password when i ask for a new passwod appeared ------->>>"Sorry. The account has been blocked due to violation of our terms of service."<<<<<-----
WHY??? Because i didant play for some months or wat????
PLZZZ GM anser me!!!!! and can i have may accont bake account name is :HelionII

THX!!!!!
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AworldOfChaos

Rank 3
AworldOfChaos
Joined
09 Oct 2010
Posts
1567
Location
London United Kingdom
PostedOct 18, 2011 3:20 am
Take a breather bro.

Just send in a ban appeal, that way you'll get a reply within 48 hours most likely, unlike here, you'll get no other help.

Link: http://www.aeriagames.com/contact/ban

ekarashi

Rank 0
Joined
15 Jul 2011
Posts
58
Location
seremban Malaysia
PostedOct 18, 2011 3:25 am

hi ^^,

dragoansan
yeah this link can help you Smile
http://www.aeriagames.com/contact/ban

d_opper

Rank 0
Joined
16 May 2012
Posts
1
Location
United States
PostedMay 29, 2012 12:04 pm

Blocked account and no help at all...all is lost

I, like many others it seems, did not play for a very long time. I was bored one day and thought it would be fun to play LC again. I downloaded it onto my laptop and tried to log in and was given the same message...that my account has been banned for not following the rules and regulations.

After contacting Aeria games, I was told that my account was banned due to a large amount of created and deleted characters on my account. I explained I haven't been on for quite some time and they supposedly reactivated my account, but it is still saying that the account is either not recognized or is banned.

I have also sent a reply to aeria on what happened when I tried to login after being reactivated and have not gotten a reply. I am very disappointed that I have now lost all of the really nice equipment, boosts, pots, etc that I have on my main character just because I was suspected of being fraudulent. It took me years to accumulate all the stuff I have on that character, but I guess Aeria doesn't care. My response to that in my email was 'whatever'. Now I am looking for another game similar to LC that IS NOT made by Aeria games. If anyone knows of one, let me know!

My advide to you....if this happens to you, email, email, email, and email the support center...do not give up like I did. Maybe that way they will actually help you.

Good luck
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