Before I begin: Superman0X, I had written you a ticket, but I don't know if it will make its way to you due to the game that I sent it to. RT# 6363157. If you could look into it some time when you have a moment, I would appreciate it.
GM Edit: Got it. Responded
Let me start by saying that it is possibly my fault that Aeria decided to obliterate any PvP that remained in 20-30 for short term monetary gain.
March
Back in March, when you angered almost every AP customer on Shaiya you had by milking the cow way too fast, I made an offhand post about how people should come to Canta because things like that didn't happen there.
One month later
My bad. Sorry guys.
Just days later, there were several player polls released discussing whether or not players wanted new gear released into the zone, whether it be by AP or by in game content.
1
2
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4
Aeria knew very quickly that this was
not what the majority of the players wanted, and yet tried to pass this off as an attempt to revitalize the zone. Since the launch of these 20-30 tiered promos in April, they have become increasingly steep in power gained for the cost, while only the most rich of players can afford to keep linking new gear every month and all the regular players get left further and further in the dust. Every single day that I don't log in, my gear depreciates in value and that's crazy.
20-30 is now completely dead on most servers. Linked server is rarely active. Events barely even get much participation. This zone was not killed by lack of interest from the players. This zone was killed by Aeria stomping on the heads of drowning players.
The players who enjoyed these tiered promos are your favorite kind of customer. The customer with a lot of disposable income, is easily excited, and just as easily bored. In other words:
OHMYGOSHIHAVEACREDITCARDWHATSHOULDISPENDITONOOOOOOOOOOOOOOOOOOOOOOH20-30DREADGEAR
I'LLBUYITANDLINKITANDKILLWITHITDIEDIEDIEDIEDIEDIEWHYISNOONEELSELOGGINGONTHISSUCKSTHISZONESUCKS
THISGAMESUCKSOOOOOOOOOOOOOOOOOOOOOH20-30DREADGEARI'LLBUYITANDLINKITAND...
The entire business model reminds me of Willy Wonka and the Chocolate Factory, but instead of running your business for kids like Charlie, you're running it for kids like the greedy kid with no self control (see above), the spoiled brat, the lazy one all about instant gratification, and the one drunk on power.
Furthermore, apart from that, I am not impressed with the way my account has been handled. After the second time my account was permabanned for purchasing your product in a completely normal and legal way, the ban appeal took
two weeks to even garner a reply. This reply just
happened to come hours after it was too late to take part in the rebate promotion and lo and behold, my AP was gone
again. I know that my account isn't the worst off though. People who have never purchased AP are getting banned for "promotion fraud". If there's a new automated system for banning people now or something twisted like that, you should stop using it.
Now the good - Render was able to fix a problem I was having in game in a matter of minutes when I asked if he could assist me in Shoutbox. The problem was trivial, but he nonetheless was willing to take time out of his day to help me. Even if it wasn't myself that was helped, I would notice and appreciate that a GM placed priority on a player over other duties.
So all weighed in - 1. I don't want to vote a 2 for Render's actions because I don't believe that voting a 2 would accurately portray what I think about the direction that promotions and content releases have taken.
WHICH IS POOP, GOOD SIR.
Kty.