the teams timing of bringing this news out isn't really ideal. Better it would have been to make sure the new program was close to completion to offer players some peace of mind instead of the unrest a sudden change/ending of the old brings with it.
Example, we're ending the current reward systems but THIS is our new system (insert info about the new rewards here)
Not giving more clarity on the upcoming alternative is again denting customer faith.
We pay the AP, we would adore clarity.