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SkinHunger55

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PostedAug 10, 2011 11:34 pm

Eden wont load

My friend is trying to download eden, but after the purple bar thing loads, she gets an error and it just closes on her. she tried to download it from different places and it still wont work. D:
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Eviil_

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Eviil_
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PostedAug 10, 2011 11:38 pm
Whats her PC specs

SkinHunger55

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PostedAug 10, 2011 11:55 pm
PC specs?

Eviil_

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Eviil_
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PostedAug 11, 2011 12:06 am
SkinHunger55 wrote:
PC specs?  


What video card is she running, operating system, has she updated her video card drivers, is she running the program under administrator?

SkinHunger55

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PostedAug 11, 2011 12:14 am
@.@ idk. she can play Luna Online just fine tho D:

Eviil_

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PostedAug 11, 2011 12:17 am
Thats a different game designed kinda different sadly. she needs to check if updating stuff for videocard may help. Or if she has to buy anew video card (Cheap ones today can run EE fine for about 80 bucks!)

SkinHunger55

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PostedAug 11, 2011 12:26 am
>.< but why would it just randomly close on her? she got it to download, but when it finished updating it she got an error and it closed D:

Eviil_

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Eviil_
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PostedAug 11, 2011 2:51 am
In order for us to help, we actually need some information:

Use the Dxdiag that is integrated is most window's based PC's these days.

DirectX Diagnostic Tool helps you troubleshoot issues with the DirectX suite of multimedia technologies that come with Windows. If you're having trouble getting game animation or a movie to run properly, you should run DirectX Diagnostic Tool to try to find the source of the problem.

To run DirectX Diagnostic Tool

WINDOWS Vista7
Open DirectX Diagnostic Tool by clicking the Start button , typing dxdiag in the Search box, and then pressing ENTER.



____________________________________________________

Windows XP

To run Direct X Diagnostic Tool

Click START, RUN and type dxddiag and press ENTER

celestar

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celestar
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6737
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PostedAug 11, 2011 8:26 am
luna online is more forgiving of video cards. This game is very taxing on the video card memory and people with integrated video cards seem to have issues with it. intel card have lots of game crashes and shuts down of the game.

...pray that there's intelligent life somewhere up in space, 'Cause there's bugger all down here on Earth. (Monty Python)
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