How would you rate Aeria Games Service?

5 (Excellent)
12%67 Votes
4
17%95 Votes
3
13%77 Votes
2
13%74 Votes
1 (Poor)
43%240 Votes
Total Votes :: 553 Votes
Author Message

ReporterWT29

Rank 0
ReporterWT29
Joined
28 Jan 2010
Posts
34
Location
9999999999999999999999 United States
PostedJul 29, 2011 12:12 pm
I haven't been on in a while but I would give it a 4 for now.

IGN for WT=Undercover98
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AK40SeVeN

Rank 0
Joined
29 Jul 2011
Posts
9
Location
United States
PostedJul 30, 2011 6:20 am
First of all i give it a rating of 1! me and my brother got banned for no reason at all! first they send email saying i was gold buying/gold selling! after i done a ban appeal they unban us!just after the last maintenace we got ban again for no reason at all.then we got a email saying we got a ban because of hacking???I never done none of these we just buy low from seller then sale hight to other player is that hacking??we play this game when it first open!we on everyday for 14-18hour a day we made alot of gold selling veninfang run! we charge 1 hour 150-200g for veninfang run!we played 14-18hour a day.Can u get ban for selling veninfang run??we been waiting for ban appeal reply for week now.

RqubeD

Rank 0
Joined
20 Jul 2011
Posts
33
Location
United States
PostedJul 30, 2011 6:47 am

Re: Feedback Poll 07/25/11

I
Superman0X wrote:
We run this monthly, to see how we are progressing (if at all).

The topic is: How would you rate Aeria Games Service?

5 is considered the best rating.
1 is considered the worst rating.

You are free to decide on your own what exactly this means.
You are free to post here any details that you would like to share.
Please feel free to state whether you have seen any changes in the past 30 days, and what you think about them.

The overall score of this poll, as well as a summary of the comments posted will be given to management.

Note: Random AP rewards may be given to accounts that post comments.

---Additional Information---

We will be sending out email surveys again this month. We will be using survey monkey, and the email should look something like this:

Subject: Aeria Games Customer Survey
Body: Aeria Games is conducting a monthly survey, and your response would be appreciated. You're email was chosen because you have submitted a service request in the past 30 days.

Here is a link to the survey:
http://www.surveymonkey.com/s.aspx

This link is uniquely tied to this survey and your email address. Please do not forward this message.

Thanks for your participation!

Please note: If you do not wish to receive further emails from us, please click the link below, and you will be automatically removed from our mailing list.
http://www.surveymonkey.com/optout.aspx  



I voted five. i ahvent had any problems at all. Anything that needed fixed got fixed right away. servers were messing up for ROtT and it was back online in minutes. i Play shaiya too and its really fun. keep up the good work.

Kuenaimaku

Rank 5
Kuenaimaku
Joined
23 Dec 2008
Posts
3596
Location
Wheeling United States
PostedJul 30, 2011 7:49 am
Gave it a 2. Would've been a 1, but the launch of Eden Eternal was seamless.

MT is going down the drain. a certain GM seems to be heavy-handed towards a specific group of players -cough- , and nothing has been done about the huge inflation caused by Shiva / Vishnu runs. There have been multiple macca sink events posted by players for GMs to consider, but it seems like they aren't listening.

On the case of the events, they're the same as ever. Screenshot everything, get random loot.

No more ingame GS events makes me sad.

On the topic of Eden Eternal:

Not my cup of tea. Not holding that against AGE. They handled the CB well, and OB as well. GSes seem to be doing their jobs there.


Also finally, I will make this in the largest font possible.

Give back the old permissions to regular wiki editors in order to maintain our wikis. We cannot post external links, delete pages, or edit pages that were protected by others. This leads to no credit for guides/gathered info, text-heavy pages, a bunch of abandoned pages, and a ton of outdated pages that cannot be edited.

Seriously, I want to help, but you make it so difficult that I would rather just start up my own database.

apeboy

Rank 0
Joined
19 Apr 2009
Posts
12
Location
United States
PostedJul 30, 2011 9:16 am

poor aeria

since my AP turned up missing sunday,took 3 days to get it back 1 day b4 rebate ,12 hrs later my account was banned do to (hack) ?..3 days later got my account back (after the rebate has expired ) plus all my AP has gone missing when they returned account..now im stuck in AH waiting for response for last 3 days.....i wish i cud give yall a negetive score but 5 it is have a nice day ,

Lu_Bu483

Rank 4
Lu_Bu483
Joined
31 Oct 2010
Posts
1704
Location
United Kingdom
PostedJul 30, 2011 10:00 am
2, DWO.

Says it all.

SongTao_

Rank 0
SongTao_
Joined
08 Oct 2009
Posts
142
Location
Miami United States
PostedJul 30, 2011 10:34 am
gave of 3 because of the summer events to spice up our gaming....but id say to get that 4 or 5 the gm's need to listen and fight to get what the players want

101Alpha

Rank 4
101Alpha
Joined
30 May 2009
Posts
1891
Location
United States
PostedJul 30, 2011 10:55 am
Shaiya......

o._.o

Rank 0
o._.o
Joined
19 Nov 2010
Posts
54
Location
United States
PostedJul 30, 2011 11:06 am
marksteele wrote:
just for the sake of interest, has anyone got random AP rewards from posting?  


Yeah, I've gotten some. =P

I gave it a 2, benefit of the doubt. I can't give a concrete answer on why I gave it a 2, but its down one from my typical 3. Things just don't seem as good as they used to.

<center>Also known as <a>Dakr Mage</a><br></center>

ShadowDreamz

Rank 0
Joined
27 Sep 2009
Posts
21
Location
United States
PostedJul 30, 2011 12:26 pm
I think that AGE has defiantly improved in my personal opinion. They look for more feed back and are more active with their costumers. Noone is perfect and still have some things they could work on but 4/5 for me
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