How would you rate Aeria Games Service?

5 (Excellent)
12%67 Votes
4
17%95 Votes
3
13%77 Votes
2
13%74 Votes
1 (Poor)
43%240 Votes
Total Votes :: 553 Votes
Author Message

quiet_insult

GameSage: Grand Fantasia
quiet_insult
Joined
12 Oct 2010
Posts
821
Location
United States
PostedJul 25, 2011 10:14 am
So far my experience has been good, the GMs for GF have been responsive so far, and helpful.

I'm on good terms with the GSes on GF I've met so far and I haven't been let down so far by much.

Anex's quick responses to my queries have also been nice.

GF-GSSukinei-LVL9x Predator-Ilannia ch3/AK-Sukinei-Gunslinger+Duelist-Siren
Advertisement

Olia.chan

Rank 1
Joined
01 Feb 2009
Posts
247
Location
Netherlands
PostedJul 25, 2011 10:22 am
for once voting 2, instead of 1.

for the way things are going on DOMO aeria deserves a -100. so that's why i've quit that game.

so review for performance for Eden Eternal:

positive things:

- aeria didnt get enough time yet to destroy that game like you do will all your games
- Tactics guy is trying his best and that reflects well on the game. so my vote improvement is thanks to him
- at last exp event, the event went on after it was supposed to end cause one of the channels crashed. that's what i call customer service!

negative things:

- in game events are non-existant. i know the events tend to crash server and channels, but it's like aeria isn't even trying. can't do an exp-event cause server crashes? then send every player a free exp item and let them hold " own exp-event" when they chose to. less stress on servers too.
- can i name a name of any GM on EE? nope. do we have any GM? never seen or heard of one.
- Item Mall is crap. when you want to buy something there's no tiered spender event. then i'd rather wait.
- assesiores were sold for 20$ for limited time at 5am. 5 AM! good thing 20$ is such rip-off that i stayed in bed.
- "buyer rewards" has been same for like, 4 weeks now? i don't wnat that ugly dog o_o so no ap spending!
- goodiebags are overpriced and have extremelly low rate. for me the price of a goodiebag is the price of the 2nd lowest value item in it. now let me ask u, why should i buy a 249 ap bag and get the lowest value item when i can get that same item for free in free loot box?

novasiriflame

Rank 0
novasiriflame
Joined
28 Jun 2011
Posts
180
Location
United States
PostedJul 25, 2011 11:05 am
From my short time playing with AG, primarily since the OB of Eden Eternal.. I would have to rate service, over all to be at least a 3.

These are my reasons.. There are five which augment where my points are out of 5. So suffice to say, 3 good and two bad.

Friendliness: You got a point here. Over all the GM and GS staff, in my opinion have been quite helpful and kind when it comes down to issues. Now I know many will disagree, but I have not been the victim of hacking or scamming. (I'm paranoid with my accounts and often have them so locked down that nothing gets in. And when it comes down to in-game transactions, well.. I'm as careful as they get. I often never buy from players unless I know them personally.) Over all, good job.

The Game: Well translated, I haven't found any translation issues; keeps me satisfied even though I tend to take the game at a slower pace instead of the many power levelers who are screaming 'omg there no content lol!'. There's plenty of content thus far, heck, I haven't even reached the cap on my characters simply because I'm not paying a bard to power rush me into Venin. It's not fun. So, another good point in there.

Events: Though they were choppy in the past, the past two have done well to redeem themselves. The EXP event was great, when a channel crashed the compensated by extending it. Good job. Also, though many would debate, the CS donation event for the Alpaca sanctuary, it's quite good. (Being an avid donator to foundations such as ASPCA myself..) Though personally I'd like to see a greater incentive for donating other than useless pet food. (Or I would like to see more combat pets for us to use these on.)

Now.. for the bad..

Botters/Spamers: They are everywhere. I honestly think we need an in-game system for reporting. By the time we place the coordinates, the screen shots on our image hoster of choice and get a post up, the Botter has moved on from the location and we have to do it again. Pay in mind, there are up to five, even SIX at a time in one spot on many channels and can be a daunting task for someone to constantly be willing to go to the forums to do this. And frankly, most of us don't want to exit out of the game just to upload screenshots that are not about ourselves being awesome to show off.. So, negative point here for not having some sort of report system in-game.

Cash Shop Driven Economy and End-Game: It says itself. Unless you're willing to pay real money, you can't make gold or get decent gear in game later on. (Or if you choose to lvl a bard and spam solo runs for Venin. I honestly can't get this right no matter how many times.) Most, if not all of the end-game gear tends to cost 1k+ gold, if not more, and making said items is near impossible without Cash Shop items (Corona Essences) as the rates for success are so abysmally low that it's just easier to buy the over-priced weapons and armor off the AH, or do without them entirely. Suffice to say.. If you don't have cash to spend on the game, you're SoL. (This and the Chance bags are over priced for the junk and horrible rates of actually getting something good. For the Hard of it, I got at least ten of the bundles for a costume once, and all I got from them? Potions. And not stacks, single.. potions. A rip off of at least 20$ where I could have gotten far more bang for my buck. Suffice to say, and to anyone, I wouldn't buy these fortune bags ever again because the rates of getting something good are so horrendous. Mostly since that it's packed full of crappy, cheap items that don't make it worth the risk.)

That is my review, so I'm sticking to it.. 3/5 Aeria, could be better but there is always time to improve.

Killa_1112

Rank 5.1
Killa_1112
Joined
13 Aug 2008
Posts
10655
Location
United Kingdom
PostedJul 25, 2011 11:31 am
My vote was 3 this month.

While GM serive is still outstanding the quality of game shows no signs of improvments, aeria/choi rock needs to understand how badly we need fixes in vital areas of the game, the status of every server speaks for itself, i havent seen either of them hit 'busy' even in GRB times for months, Pvp is dead 90% of the time with ubers dominating every zone to a point even other ubers get 2 hitted with ease, we were promised fixes and its been a good 3 months now but there is still no sign of any change whatsoever, we have needed them for a long time, the server population is going down and down and down and long time vets are quitting, im all for people having an advantage but im considerd 'uber' in my zone, yet i am utterly demolished by a select handful that simply cant be stopped anymore.

The rare gear needs to be release ingame, it cant stay AP exclusive, average joe is being pushed out more and more and the economy is stopping many people even trying now. It wont encourage AP buying, it will only drive people away and give the game a horrible reputation.

But like i say, GM service is still exceptional.

- Courtesy of the Great Avyn

AlphaXenos

Rank 0
Joined
03 Jul 2011
Posts
1
Location
United States
PostedJul 25, 2011 11:38 am
Voted a 2. I play on Garnet and bots are getting out of hand here. They've reached Arid Wilds meaning that throughout all the previous zones, no one has been able to anything about them.
When confronted with the problems, the GS have no ability to deal with the issue or so they tell us that they have no powers.
Last week's data back up maintenance was suppose to be followed with a double cp event. This did not occur on Garnet from what my guild and I could tell considering I logged back in as soon as servers were up and stayed for an extra 2 hours after. Remember, this cp event was stated to be for the hour after maintenance. When we asked staff (and I count staff to be GS and GM), they fervently insisted that the event was ongoing. Only towards the end of the supposed hour of double cp did a GS state that they could do nothing about it as the last GM had gone home.
Btw, I don't know if you had noticed but the trophy Jinny's Feelers has been broken for almost 2 weeks now.

Overall the feel of this game is that you guys (whoever is running this operation) is not really interested in this game and more interested in seeing how much you can sell costume wise. There was this particular announcement where someone (be it GM/GS) said "Omfg" followed by "Costume boxes are now available for 99AP!!!!" Okay. Thanks. I'll keep that in mind.

TPJ

Rank 5
TPJ
Joined
23 Oct 2007
Posts
3301
Location
why u need to no? United Kingdom
PostedJul 25, 2011 11:41 am
Aeria Games Service this month has been good nothing i can say went wrong ...

BlueDude50

Rank 5
BlueDude50
Joined
07 Nov 2009
Posts
3887
Location
Rosemount United States
PostedJul 25, 2011 12:10 pm
You get a 3... y?

Cuz too many people are complaining on EE, There tickets keep getting pushed back, and back. And your letting too many care bears run around over there. Carebear Online is not Eden Eternal. Another issue is slide casting, It's obviously a glitch, make it illegal... idc if half the game gets banned, there are ways to get by without it. But I quit EE... before I could spend a **** load of ap on it. So thats a 1 so far.

But...

ROTT Very Happy

Realm of the Titans is a great move you made, coming out on the 27th is even better (competing with nexon's new crap game) I'm going to love it, I've already contributed PLENTY to the wiki! So that's a 5!

Using my fail math skills, I have calculated a 3....

Oh and another thing that holds you down is the porn in the wolf team forums.

gg aeria, gg

Mitsuhide010

Rank 0
Mitsuhide010
Joined
09 Jan 2008
Posts
99
Location
California United States
PostedJul 25, 2011 12:12 pm   Last edited by Mitsuhide010 on Jul 27, 2011 1:38 am. Edited 1 time in total
Ive given the Lowest rating. GS have no power and you see them more than any GM, Also you guys are really not listening to many of us=costumers on your whole gambling boxes and schemes, Yes I'm calling it a scheme and also you guys broke yet another promise on your last event "Servers wont lag like last time we promise" <--- that was a lie i only got thru half and many people im sure got the extra hour while i missed the 2 hours while you guys were "fixing it"

Any-who you guys get a 1 from me I'm really disappointed in the staff but the game is a mayor win and the only reason i play it is just for the game and the awesome Members in the guild I'm in.

PS: I will obtain all items thru the game and not your website if that is what i must do to look good. Also, i know a bunch of people are buying gold and i actually know a few but i dont have any prof so good luck with that (Them buying gold= you guys are overpricing the Item-mall) <---Just saying cause i would completely report them if i had prof but i don't.

People Please Do Not Encourage Gold Sellers by Buying Gold we NEED to get RID of them Thankyou!

eddygame1234

Rank 0
eddygame1234
Joined
23 Oct 2009
Posts
119
Location
United States
PostedJul 25, 2011 12:21 pm
Haven't really played in Age games so ill have to hold on my rating till i play rott.And i really hope Age becomes successful since its hosting ROtt

Choas

meekmilla

Rank 3
meekmilla
Joined
23 Apr 2011
Posts
1322
Location
LA United States
PostedJul 25, 2011 12:30 pm
Rate:2

Feedback for Eden Eternal:


TOO many Bots and not enough action from team Eden Eternal tickets being delayed and not enough promises being made yes its a very popular game and yes the team is getting bigger so each can have a roll in the community but the bots/gold spammer are growing more than the players signing up to play...


Feedback For Twelvesky2:

NOT enough GSs online at Shoutbox to assist people im mostly always there too assist anyone that cant find a GS and i went and to Twelvesky2 Group looked at the GSs Last Login and most of them havent been looged on for days/weeks and this needs to be dealt with.


Feedback For DDTanks

DDTank Shoutbox is out of control i know this is USA but other players dodges the filter 100% of the time and i for one know those languages and nothing have been done and theres not Fourm GameSage or GameMaster to watch over the shoutbox but me i have did many complaints and reports to GMs caught 30% of DDTank community selling/sharing there accounts...please mod DDTank area.
Display posts from previous:   Sort by: