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GMPaladin

Aeria: Specialist
GMPaladin
Joined
23 Mar 2011
Posts
2603
Location
San Jose United States
PostedJun 18, 2011 5:51 pm   Last edited by GMPaladin on Aug 12, 2011 7:10 pm. Edited 1 time in total

Need Help Purchasing CoG Gold?

Follow this guide!
As a new player to Call of Gods, you may run into circumstances where the game asks you to pay in "Gold" however you don't have any and have no idea how to acquire some for your own. Well this is the guide for you!

From the main window of the game, there are several ways to purchase Gold. You can quickly purchase Gold by clicking the button in the upper right corner of the game that reads "Add Gold" or by clicking the small button to the right of your Gold total to the right of your Avatar in the upper left corner of the game window. Additionally you may open the "Shop" and click the button to "Add Gold" in the upper right corner of the Shop window.




Once you have clicked any of the "Add Gold" buttons, a new tab/window will open in your brwoser. If you already have Aeria Points you can select your amount your wish to purchase and then click the button to "Click to Proceed". Call of God Gold may take a few seconds to show up on your account and will appear in the upper left next to your avatar and in the upper right corner of the Shop window.




If you do not have Aeria Points you will need to click the button for "Click here to purchase Aeria point." (at the top of the Recharge window in red). This will open a new window/tab in your browser. There are a number of options available for purchasing Aeria Points so pick the option that is best for you. You can also gain free points here or by participating in Events on the forums!




Aeria Point purchases are generally very fast, however if this is your first purchase, you may need to wait for 15 minutes before using your Aeria Points. Once you have Aeria Points, you can view how many you have on this page: Aeria Point Recharge History



Once you have Aeria Points on your account, you can return to beginning of this guide and purchase Gold!

It may take up to 30 minutes until you can add gold if it's your first time to buy AP.
If you still encounter issues after 30 minutes, please contact us through the following link Contact US , especially if the purchase page tells you that you are not logged in.
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Naksamh

Rank 0
Joined
26 Jul 2011
Posts
3
Location
Denmark
PostedJul 27, 2011 9:48 am

Not Logged In

Issue buying gold
Well thats a very nice guide, and I did all of this earlier, bought some points and it went smooth.

Now however, whenever I click the "Add Gold" button, it sends me to a URL and gives me a popup "You are not logged in", if I click ok to that im sent back to the game front page.

I tried on 3 different machines, 2 different browsers, so basically I now have Aeria points I can't use.........

QuadropheniaUK

Rank 0
Joined
10 Jul 2011
Posts
1
Location
United States
PostedJul 30, 2011 9:35 pm

Re: Not Logged In

Issue buying gold
Naksamh wrote:
Well thats a very nice guide, and I did all of this earlier, bought some points and it went smooth.

Now however, whenever I click the "Add Gold" button, it sends me to a URL and gives me a popup "You are not logged in", if I click ok to that im sent back to the game front page.

I tried on 3 different machines, 2 different browsers, so basically I now have Aeria points I can't use.........  


Same with me. I've tried logging in about twenty times, and nothing. Some advice please?

fabio26

Rank 0
fabio26
Joined
22 Apr 2007
Posts
23
Location
United Kingdom
PostedAug 10, 2011 2:18 pm

Re: Not Logged In

Issue buying gold
QuadropheniaUK wrote:
Naksamh wrote:
Well thats a very nice guide, and I did all of this earlier, bought some points and it went smooth.

Now however, whenever I click the "Add Gold" button, it sends me to a URL and gives me a popup "You are not logged in", if I click ok to that im sent back to the game front page.

I tried on 3 different machines, 2 different browsers, so basically I now have Aeria points I can't use.........  


Same with me. I've tried logging in about twenty times, and nothing. Some advice please?  


Your account has been suspended. Please contact billing@aeriagames.com for more details.

SAME HERE GOT POINTS WITH CANT USE TRIED MANY TIMES TO CONTACT GAME SUPPORT BUT THEY JUST IGNORED ME THATS SADLY!

davidz117

Rank 0
Joined
03 Aug 2011
Posts
3
Location
New Zealand
PostedAug 11, 2011 7:42 am
Same here as help. I have love with some help.

Executor44

Aeria: Product Manager
Executor44
Joined
18 Feb 2011
Posts
312
Location
United States
PostedAug 12, 2011 11:38 am
Hi.

It should be solved by now. Smile
If you experience any issues regarding AP, please contact us by the following link so that our GM can help you.
http://www.aeriagames.com/contact

Much thanks.

TooLethal

Rank 0
Joined
07 Aug 2011
Posts
6
Location
Hungary
PostedAug 12, 2011 12:41 pm
Executor44 wrote:
Hi.

It should be solved by now. Smile
If you experience any issues regarding AP, please contact us by the following link so that our GM can help you.
http://www.aeriagames.com/contact

Much thanks.  


Contacted you yday all I got was a forward to another section. Been having this problem for more then a day now and its bloody annoying.

Executor44

Aeria: Product Manager
Executor44
Joined
18 Feb 2011
Posts
312
Location
United States
PostedAug 13, 2011 12:27 am
Hi, TooLethal.

Thanks for your patience. It should be solved by now.
Please let us know if you have any questions.
Much thanks.

MeBrian

Rank 0
Joined
06 Sep 2011
Posts
4
Location
United States
PostedSep 07, 2011 8:13 am
I've the same problem here... It says I'm not logged in when i click "Add Gold" button. I've tried the "contact us" but it has been over 30 hours and still nobody has replied yet....

po4emy4ka

Rank 0
Joined
06 Sep 2009
Posts
2
Location
Russia
PostedSep 17, 2011 7:17 am
Same problem.... and what should i do now? TT as i see that problem have to be solved many times.... but still same problem.. GMs needs your help
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