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Roberts02

Rank 0
Joined
16 Apr 2011
Posts
1
Location
Geneva United States
PostedJun 05, 2011 10:26 pm

Can't Login

Can't login into game
I just got finished downloading the game file and was going to play and it won't accept my login info saying it's wrong and I have changed my password 2 times already and it still won't let me sign in, can you please help. Confused
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Daidarapochi

Rank 1
Daidarapochi
Joined
21 May 2011
Posts
222
Location
United States
PostedJun 05, 2011 11:07 pm
It is case sensitive, so make sure you are using the capital letter and number it tells you to. You may also be inputting your username wrong.

^Temporary^

JILogan

Rank 0
Joined
29 Jun 2010
Posts
2
Location
Australia
PostedJun 07, 2011 4:35 am

Re: Can't Login

Can't login into game
Roberts02 wrote:
I just got finished downloading the game file and was going to play and it won't accept my login info saying it's wrong and I have changed my password 2 times already and it still won't let me sign in, can you please help. Confused  


I'm having exactly the same problem. I am not inputting the info incorrectly.

nagget

Rank 0
Joined
04 Feb 2010
Posts
1
Location
Spain
PostedJun 07, 2011 5:48 am
Like me, i can't login with the right user and pass.

adriangoodison

Rank 0
Joined
17 Apr 2011
Posts
1
Location
United States
PostedJun 07, 2011 8:20 am
i recived the email about being in closed beta and after download i also can not log in

ezekielnin

Rank 0
ezekielnin
Joined
12 Oct 2008
Posts
2
Location
Montreal Canada
PostedJun 07, 2011 8:28 am
Me too! I just changed password and I can login in the web portal but not in the game! help!

cluskey1

Rank 3
cluskey1
Joined
10 Jan 2010
Posts
1568
Location
scotland United Kingdom
PostedJun 07, 2011 9:50 am
If you get "invalid username and password", please log out here, then log back in. THEN try to log into the game.

ezekielnin

Rank 0
ezekielnin
Joined
12 Oct 2008
Posts
2
Location
Montreal Canada
PostedJun 07, 2011 9:53 am
Yep it worked!!! thks a lot.. i don't understand the logic behind this though... Razz

cluskey1

Rank 3
cluskey1
Joined
10 Jan 2010
Posts
1568
Location
scotland United Kingdom
PostedJun 07, 2011 10:22 am
GMBunBun's explanation wrote:

To correct this issue, please log out of the Aeria website, and log back in at edeneternal.aeriagames.com. This will update your account information in game.  

JILogan

Rank 0
Joined
29 Jun 2010
Posts
2
Location
Australia
PostedJun 12, 2011 5:13 am

Thanks :-)

Worked like a charm Smile
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