I usually rate Aeria poor, but this time, due to the Japan Relief Packages, I am moved by Aeria's thoughtfulness. If you do this type of campaign every month, my rating will never drop below 3.
But other than tha, I am still disappointed by the ongoing problems with bugs, inflation, lack of care of GMs during some events. For example, ice cream vendor spawn time should not be just 10min, but 30 min.
And 2 dead zones: 1-15 and 20-30 for Shaiya.
It is TOO LATE to ask what can be done about them after all the  max enchant promos that made some people uber and killed the zones.