How would you rate Aeria Games Service?

5 (Excellent)
27%39 Votes
4
31%45 Votes
3
17%25 Votes
2
7%11 Votes
1 (Poor)
14%21 Votes
Total Votes :: 141 Votes
Author Message

LedZepMan92

Rank 5
LedZepMan92
Joined
21 Sep 2007
Posts
4107
Location
Orlando, FL United States
PostedFeb 28, 2011 3:54 pm
I gave a 4.

Because I felt like it.

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TPJ

Rank 5
TPJ
Joined
23 Oct 2007
Posts
3301
Location
why u need to no? United Kingdom
PostedFeb 28, 2011 4:55 pm
LedZepMan92 wrote:
I gave a 4.

Because I felt like it.  


you must win ap for that post ! best one yet!

+1 for LedZepMan92!

AworldOfChaos

Rank 3
AworldOfChaos
Joined
09 Oct 2010
Posts
1567
Location
London United Kingdom
PostedFeb 28, 2011 5:56 pm
A 3, could be higher if games like DDTank were managed better.

Alexandrooki

Rank 2
Alexandrooki
Joined
18 Oct 2010
Posts
495
Location
Brazil
PostedFeb 28, 2011 7:54 pm
The only game I play is actually Mega10, the GM's are really helpful, and they are always willing to make our community better, unlike what happened on other MMO's I played before, kep up the good work \õ\

Just a few more days for Hunger Games Movie, Can't wait for it E_E

arabidcolyhrap4

Rank 4
arabidcolyhrap4
Joined
16 Nov 2008
Posts
1612
Location
San Dimas United States
PostedFeb 28, 2011 8:32 pm
Numba 5 Very Happy cuz i love aeria and it shall live on foreva!

SimonXMertn

Rank 0
SimonXMertn
Joined
17 Oct 2009
Posts
128
Location
Vatican City
PostedFeb 28, 2011 9:14 pm
Poor

Cuz we wait 15days or more for MasterStones ...


And next time i vote for GOOD cuz some guys get his MasterStones in 10h.

Armormew

Rank 0
Armormew
Joined
09 May 2008
Posts
189
Location
Somewhere in the United States
PostedFeb 28, 2011 9:21 pm
5 for the prompt and efficient service I've received from DoMO customer support.

<a>A Personal Collection of the Xuan Yuan Sword Game Series Music</a> / <a> Music from The Legend of Sword and Fairy Series</a>

Avyn

Rank 5.2
Avyn
Joined
16 Feb 2009
Posts
12963
Location
Western Canada
PostedFeb 28, 2011 9:34 pm
Shaiya:

Promos have been great, plenty of activities and bonuses for non-AP buyers, prompt and professional handling of tickets, and some excellent work being done from spaznick. Only thing that I've noticed a decline in is the presence of GMs around the forums. It could be time zones and it could be an increased workload, so I'm not going to be critical about that.

Score - 5

Website:

Could use quite a bit of improvement. There are certain things that pretty much any programming student could do in mere seconds, such as fixing the rank icons, and yet seem to have been ignored. Promos often are incorrect and sometimes left broken for hours.

Score - 2

Kat:

I'd hit it.

Score - 6

Overall: 4

Kafkar

Rank 2
Kafkar
Joined
12 Aug 2008
Posts
476
Location
Dallas United States
PostedFeb 28, 2011 10:36 pm

Poor

for Shaiya
I rated poor because the end of month rebates that used to include all GM packages only covered those 3.6k AP and up.

And I had 3.1k AP, so I was left out from this promo. I am sure there are others as well.

Also, the new dungeon of Ep5.3 is bugged for Fury I hear.

And lastly, the pot lag bug of the game is making PvP and PvE difficult, because we click on pots and it doesn't activate!!!

What should I say other than "Poor Service"??

NottyElmo2

Rank 0
NottyElmo2
Joined
15 Oct 2010
Posts
60
Location
Greece
PostedFeb 28, 2011 10:46 pm
Costumer support:
+excellent, GMs have been really friendly, helpful and fast with all my tickets

Kitsu Saga:
-Still many bugs, messed up pvp, laggy recently, rollback, no updates,feels players aren't listened to as it concerns updates priority, pretty much waiting for a new game to get out of here
-Rainbow dust success rates have been dropped by a lot
+ active and nice GMs/GSs that make game play more fun

Web-mall/AP:
-Ridiculous prices on some items
-Promos, Promos, Promos, one after another with OP items,
makes aeria seem desperate for money

Forums:
-Could use improvement in every aspect

Giving a 2 purely cause of the nice and helpful GMs.
When rest improve will be happy to give a 5
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