Costumer support:
+excellent, GMs have been really friendly, helpful and fast with all my tickets
Kitsu Saga:
-Still many bugs, messed up pvp, laggy recently, rollback, no updates,feels players aren't listened to as it concerns updates priority, pretty much waiting for a new game to get out of here
-Rainbow dust success rates have been dropped by a lot
+ active and nice GMs/GSs that make game play more fun
Web-mall/AP:
-Ridiculous prices on some items
-Promos, Promos, Promos, one after another with OP items,
makes aeria seem desperate for money
Forums:
-Could use improvement in every aspect
Giving a 2 purely cause of the nice and helpful GMs.
When rest improve will be happy to give a 5