Author Message

Megabucks

Rank 0
Megabucks
Joined
21 Jun 2008
Posts
7
Location
Edmonton Canada
PostedMay 08, 2010 12:31 pm
Is this supposed to include fun cards as well? I understand if it is for credit cards....but funcards? I'd really like to redeem this before the promo is up.
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huangs1

Rank 0
Joined
07 Jul 2010
Posts
10
Location
United States
PostedJul 17, 2010 7:41 am
[Request Tracker (RT) #4117211]
This is my 1st time buying aeria point.i have purchase $30 on 2010-07-13 23:28:58 when i check my purchase history it said Total Available Aeria Point(s): [ERROR] pls help me fix it asap ty.

Crossed1990

Rank 0
Joined
29 Jun 2010
Posts
10
Location
Singapore
PostedJul 18, 2010 11:48 am
hi, i would like to ask where do i redeem my RP after buying AP. Thanks.

BlackRoseQueen

Rank 0
BlackRoseQueen
Joined
19 Jul 2010
Posts
11
Location
None of ur bissness United States
PostedAug 06, 2010 12:16 pm

i have yet to get the AP i boguht

I got this email from u comfirming i bought the ap yet it didn't appear in my history and its been nearly 5 hours. i bought ap 8/4/2010 at $50 and this went off without any issues and now i am having issues....... please reply on this and fix this issue please
[TICKET #4206229]

Greetings,

This is an automatic response to your request. We have received your email support request, and your ticket number is [Request Tracker (RT) #4206229]. There is no need to reply to this message right now. Our supporting staff will process your ticket shortly.

*** Please make sure that you have included the following information in your email: your Aeria Games account id, the transaction/receipt id, the date/time of the transaction, and the amount in question. This will help us to resolve your issue in a more timely manner.

Please use the request number if you need to refer to this problem. Please include the string:

[Request Tracker (RT) #4206229]

in the subject line of all future correspondence about this issue. To do so, you may reply to this message.

Thank you,

Aeria Online Support Team
"Aeria Billing Support" <billing@aeriagames.com>

-------------------------------------------------------------------------
Aug 6, 2010 06:34:36 PDT | Transaction ID: 1E561471S55527531


Hello Aeria Games & Entertainment,
You received a payment of $50.00 USD from (ignorthepain@gmail.com).
To see all the transaction details, please log into your PayPal account. It may take a few moments for this transaction to appear in your account.

----------------------------------------------------------------

Buyer information:
ignorthepain@gmail.com


Instructions from buyer:
None provided

----------------------------------------------------------------
Payment details
----------------------------------------------------------------

Description: Aeria Points,item #: 116995649,
Unit price: $50.00 USD
Quantity: 1
Amount: $50.00 USD

Insurance: N/A

Total: $50.00 USD

Receipt No: 3526-5241-3888-3473
Please keep this number for future reference, as your customer doesn't have a PayPal Transaction ID for this payment.
Thank you very much signed Lex

TonkaTime

Rank 0
Joined
07 Oct 2010
Posts
2
Location
United States
PostedOct 07, 2010 9:04 pm
just wondering, how OP can some one become by spending money? cauze I really dont wanna waste time on a game where some 1 can drop 200$and out do a years worth of work

xBoomdead

Rank 0
Joined
14 Oct 2010
Posts
1
Location
Canada
PostedOct 15, 2010 5:28 am

Re: 1st time buyer and Daily Spending limit

I just bought ap and it says i have -2
AeriaBilling wrote:
First time buyers are limited to one transaction a day up to $50.

The limit will be raised to $150 after 3 days of the first transaction.

This policy will not be changed.

The 35% reward points (redeemable in 90 days) for first time buyers are part of the the reward system.

You can view the way the reward system works here:

Removed link

To see your points and when they are redeemable go to Shop > Purchase History > Reward Points History




Mod Edit: Removed non-working link and added examples of how to see reward points.  

Aritzu

Rank 0
Joined
18 Oct 2009
Posts
3
Location
United States
PostedOct 29, 2010 4:09 pm

I got no Aeria Points?

As of 1 day ago 10/28/2010 i bought 50$ worth of aeria points, which when i log into the game wolfteam itself it says i have 5400 aeria points, but online i have -1 aeria points. And when i go to my purchase history it says i have bought 5000 points ($50) worth but then i look at reward points avaliable it says error. Can someone help?

DATE Payment Method Points Expiration Date
2010-10-28 18:10:38/ Bonus Cash/ 400/ 2015-10-28 18:10:38
2010-10-28 18:10:38/ Paypal/ 5,000/ 2015-10-28 18:10:38
Total Available Aeria Point(s): [ERROR]

This is what i see, please help.

raikovRU

Rank 0
Joined
23 Oct 2010
Posts
1
Location
Russia
PostedNov 01, 2010 2:46 pm

Re: 1st time buyer and Daily Spending limit

i've got a little problem.
I want to buy some earacoins recently,(with mobile phone)but there is a problem,i'm from the Netherlands. and there is no dutch pay agreement or an option to pay ,becouse they don't reconise my mob.phone number in any other country exept dutch.Sad can you please add a dutch pay option :$ Regrets: raikov =)

AeriaBilling wrote:
First time buyers are limited to one transaction a day up to $50.

The limit will be raised to $150 after 3 days of the first transaction.

This policy will not be changed.

The 35% reward points (redeemable in 90 days) for first time buyers are part of the the reward system.

You can view the way the reward system works here:

Removed link

To see your points and when they are redeemable go to Shop > Purchase History > Reward Points History




Mod Edit: Removed non-working link and added examples of how to see reward points.  

LilianMcK

Rank 4
LilianMcK
Joined
12 Jun 2008
Posts
3140
Location
United Kingdom
PostedApr 07, 2011 6:08 am

Billing please can you update this post

Hello, I see this is a bit out of date. One can spend $200 in one transaction through shop now. Is this the daily limit at this time? The original post needs to be updated to fit in with changes in shop.

I am going to assume unless told otherwise that the first time buyer limit for the first 3 days is still $50 a day?

Thanks

let0121217088

Rank 0
Joined
11 Dec 2010
Posts
1
Location
Australia
PostedApr 17, 2011 12:36 am

Re: first time buyer?

did not get my 35% for first time buyer???
[quote="DeathDragon352"]If im going to have to be a first time buyer and my card wont work coz it only got one pin not two
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