NightCreeper69 wrote:

Not sure why anything about how this game is developed or how this game is managed would lead you to believe anything is "fair and equal" about it. They don't care about customer opinions or concerns. Instead, we're just called terrorists when we state our opinions. All they care about is how much money they can get out of us before their license agreement ends. Customer relations are obviously not a concern here.

My gawd, a month ago a GS (which means Game Sage; a volunteer, someone who has nothing to do with developing or managing the game ) used the word terrorist, and this has been your sole focus ever since. Go to the local apothecary, grab a healthy dose of grow up, and supplement it with 3 liberal doses of get over it.
As for the First Time Buyer pack not being available to second, third, or fiftieth time AP buyers, um, the name kinda explains it. Yes, it would be nice if the original players got something as a thank you, but in all fairness we DID get reward points back in the day. (Buy ap today, three months from now get a percentage of our buy as a reward..that was cool, and actually gave people a reason to still be here in three months) Another good idea that was lost in the shuffle.

Nasteee wrote:

My gawd, a month ago a GS (which means Game Sage; a volunteer, someone who has nothing to do with developing or managing the game ) used the word terrorist, and this has been your sole focus ever since.

My sole focus? Don't pretend to know me when you have no idea what you're talking about.

This person is in a position that represents Aeria. Whether they're a volunteer, a developer, or a suit in Aeria's management has no relevance. The use of the word was completely uncalled for, unwarranted, and disgusting to say the least. And the response they gave is the typical type of attitude taken towards suggestions, concerns and opinions around here. The only difference is others here who represent Aeria aren't stupid enough to make such a disgusting accusation in writing. They'd rather just ignore the concerns or continue to completely pass all the blame onto Barunson.

Yes, the reward points system was nice and beneficial, appreciation was shown for it, and it was removed completely. Why give something for free when more revenue can be generated instead? Free Rewards were nice and beneficial, appreciation was shown for them, and they were removed. Again, why give something for free? Instead, they'll tell us people abused them and remove it instead of dealing with those exploiting them properly. Drop farming in certain areas was nice and beneficial, appreciation was shown for it, and it was revamped to increase drop booster sales. Do I need to go on?

It's the same old story. When something is proven to be beneficial and appreciation is shown, if there's any chance that removing the beneficial aspect can mean more revenue generated from AP sales, it's removed or revamped. Speaks volumes as to what Customer Relations mean around here.

Since yesterday I have also donated $ 20 but so far nothing to get what it is just?

hammel4 wrote:

Since yesterday I have also donated $ 20 but so far nothing to get what it is just?

Please wait 48 hours as it has to be verified that you have spent the 1ap+. If you still have not received anything feel free to send in RT via Contact Us at the bottom of the page to give the GM's a reminder.

Six days ago i bought ap and i don't receive gift
where is my gift

Well i bought ap for the 1st time 2 days ago, and i haven't received anything.
Since it was told it would take about 24 hours to receive the items i thought it may be something wrong with my account.
How can i solve this?

AlmasBelfo wrote:

Well i bought ap for the 1st time 2 days ago, and i haven't received anything. Since it was told it would take about 24 hours to receive the items i thought it may be something wrong with my account. How can i solve this?

Did u also spend at least 1 ap? Since you bought on the weekend, I would wait an extra day for them to verify. If you haven't received it tomorrow, feel free to send in a RT through contact us at the bottom of the page.

It isn't 24 hours from the time you buy and spend the AP it is 24 hours from the time they process your purchase and buying and spending on the weekends delay the process. Almas I suggest waiting until the end of the day thursday and if you haven't received it by then send an RT through the contact us link and ask about it.

Code:

(4. You'll receive your gift within 24 hours of processing! (Weekend expect delay)

I spent many of the AP i bought a few minutes later, but since it as a delay i will wait one more day or two.
Thank you all for the help

Xuse2005 wrote:

First Time Buyer Promotion! STARTS: May 11, 2011 at 9:00 PM PST How does a First Time Buyer promotion work? 1. Purchase AP for the first time! (bonus cash and free AP will not qualify) 2. Spend at least 1 AP in Last Chaos! 3. At the end of the day of your first purchase we'll process your order! 4. You'll receive your gift within 24 hours of processing! (Weekend expect delay) 5. Have fun!   Free Stuff:A new Thank You pack! *Note* These items cannot be traded and are intended for your private enjoyment while playing LC. +28 Platinum Refining Stone (30 day) x 2 100% Cooldown Reduction Potion x 2 Experience Point Boosters x 200 Skill Point Boosters x 200 Item Drop Boosters x 200 Platinum Blessed Iris x 20 Platinum Super Skill Pill x 20   Click here to buy some AP right now! Remember: You must spend AP for the first time during the specified times to qualify! Please allow 1 full day after date of purchase for the GM Team to deliver your FREE PACKAGE! Note: Days begin and end at Midnight Eastern Time! The items offered in this free package are NON-TRADEABLE, so you can only use them for yourself! If you have any further questions, concerns, or need assistance, please click here! Click Here to go straight to the Item Mall! Click Here to get more AP! Click Here to check Aeria Games time!