This message was sent to me on December 23, 2011.
Thank you for contacting Dynasty Warriors Online support. The winners
have been submitted to the billing department to get their prizes paid
out. You should be receiving it soon. We apologize for any
inconvenience. If there's anything else we can help you with please let
This message was sent to me on the ticket reply January 20, 2011 3:50 pm
We appreciate your patience as we had to verify that you were sent an
email with an amazon credit. After checking multiple times it was found
that the email was sent to the email address you provided on December
22nd, 2010. Please make sure to put @aeriagames.com on your whitelist
and double check spam/junk mail folders. We apologize for the
If I did receive the mail with amazon credit on it I would have not gotten a message regarding this being brought to the billing department on December 23rd.