Author Message

ISpeakTheTruth

Rank 0
ISpeakTheTruth
Joined
26 Apr 2008
Posts
4
Location
Victoria Canada
PostedNov 26, 2010 4:42 pm

Mailbox mail disappearing

Hi again,

Does mail expire after a week?

I left some items in my mailbox to prevent them from expiring whilst not using them. I check on them today and notice every single message I recieved by the mail from those promos last week disappeared.

Is that normal?

Must I send a contact us? I don't have screens of the now MIA mail...
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crystalpink

Rank 5.1
crystalpink
Joined
17 Aug 2009
Posts
7366
Location
Los Angeles United States
PostedNov 26, 2010 5:51 pm
Yes, mail will disappear after certain days.
It says the duration in each mail. Usually, it's 3-day period.

Also, the items won't be expired if you put them in your inventory. So, claiming the items from the mailbox and leave them intact in your inventory won't make them expire.
The timer of the items will start running when you equip the items on your character.

You can try to send an RT via Contact Us if you wish.
Hopefully, they'll be able to return your items in that expired mail.

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