Did you look in your junk mail? If so, Pls try e-mailing them at http://www.aeriagames.com/contact
see if you get a auto reply back. Pls tell them what account and what e-mail address it is not coming to so, they can look into it for you. I hope this helps. If you still need more help. Pls let me know here. I will see what I can do.
Thank you Add them to your contacts on your e-mail address too it helps make sure you get it in your inbox.