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marinhodct

Rank 0
Joined
20 Oct 2010
Posts
2
Location
São Calos Brazil
PostedJul 17, 2017 10:47 am

Marolii

Starting game problem
My launcher loads the last update, but when I click "Start" the game does not start and the game closes itself. I've deleted the game 2 times and downloaded again, put my computer near the router, disable the firewall and Microsoft Security, did nothing. Does anyone know what can it be?
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Oikawwas

Rank 1
Oikawwas
Joined
24 May 2016
Posts
251
Location
Portugal
PostedJul 17, 2017 11:44 am
Have you tried to full-check it before clicking on start?
Even if you have disabled the firewall aswell, I think if the game is in the list it still won't open.
But try either full checking or going onto Eden Eternal's official discord to ask an actual GS for help.

marinhodct

Rank 0
Joined
20 Oct 2010
Posts
2
Location
São Calos Brazil
PostedJul 17, 2017 2:13 pm

Marolii

I forgot to write but in the beginning I had to click on "Full Check" about 5 times, but now even that does not solve

But thank you anyway

hikashu

Global Game Sage
hikashu
Joined
24 Sep 2008
Posts
1241
Location
Stalk You United States
PostedJul 24, 2017 8:14 am

Re: Marolii

marinhodct wrote:
I forgot to write but in the beginning I had to click on "Full Check" about 5 times, but now even that does not solve

But thank you anyway  

Do a manual full check. Though the full check button is helpful and like right there, it sometimes don't get the job done. But by going to your computer main files go to Aria games eden eternal and go straight down to full check, it doesn't work then I will see if my other solution does.

Oberonu

EOS Founder
Oberonu
Joined
02 Apr 2008
Posts
1372
Location
Yulee United States
PostedJul 24, 2017 8:29 am
Hi Hika! *Pushes Hika in water*

So, this could be several things. Most common two are your firewall and/or the gameguard file.

1. Firewall. If your firewall is up, sometimes it detects game as a virus or maleware.

2. Aeria tends to use antihack software, so if you have software on your pc that it considers hackware, it will automatically shut down the game before you even see the login screen normally.

Om nom nom nom! "You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."
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