Author Message

Zaydain

Rank 0
Joined
06 Jul 2017
Posts
3
Location
United States
PostedJul 15, 2017 10:08 am

Unban account issues

is it possible to get unban?
My account has been banned like 9 months ago, i have send the ticket to Aeria games and they said i used fake credit card to purchase, which is shocking because i have my own credit card and i follow the law. I told Aeria Games if my account was hacked, or is it possible if someone get into my account , They would have to hack my aeria games account, through the aeria games database alone, which is pretty sad if they can do that. I'm already overwhelmed about this. I try to convince them to unban the account but they said "As we stated your account is PERMANENTLY banned". Do Gms really help? Is there a way they could help me get my old account unban? Please, help. Crying or Very sad
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cybreros

Game Sage: Ignite & Browser
cybreros
Joined
19 Dec 2009
Posts
823
Location
Wonderland Norway
PostedJul 21, 2017 3:55 pm
Hi,

Thanks for posting this, anyhow to appeal against a banned account you need to use this Link | Ban Appeal and fill out the form as much info as you can.

Wait for the reply from Aeria Staff and make sure that you do not submit more tickets or reply on the same. That will only slow down the respond time.



Cheers,

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