Author Message

fgtson2

Rank 0
Joined
30 May 2012
Posts
2
Location
Italy
PostedApr 10, 2014 10:55 am

Lost Character Saga

i started playing again and i lost the account credentials of my main char
i remember the char name but cant remember the account tough i have spent APs on that char's account thus being able to prove the ownership of that account

and this is what i got after opening a ticket

Reason for editing: Ticket content is not to be discussed in the Forums

hoping the issue will get solved via forum as opening tickets seems not to work at all
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GM_Tora

GameMaster: USA
GM_Tora
Joined
29 Oct 2013
Posts
254
Location
Germany
PostedApr 10, 2014 3:01 pm
Hello fgtson2,

I'm sorry to hear that you could not regain your character via an RT yet. Unfortunately though we are unable to resolve these issues via the Forums.

Please make sure to contact us again via our RT system and make sure to include all information possible that might help us to recover your account.

Best of luck!

GM_Tora

Thank you, harukachanz!

fgtson2

Rank 0
Joined
30 May 2012
Posts
2
Location
Italy
PostedApr 11, 2014 5:11 am
any idea on how should i write a ticket to get my problem solved and not to get another delay/ automatic response?
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