Author Message

shefay

Rank 0
Joined
20 Jun 2008
Posts
47
Location
fort smith United States
PostedMar 10, 2014 10:47 am

COMPLAINT

Items going missing.
so for the past couple weeks my items in my bag/ WH would go missing. it was not a big deal the first couple times but started to get annoying. i have been sending in tickets to get my items replaced and the last one i sent in Aeria was only able to find 2 of the missing items...PLEASE FIX THIS ISSUE. its getting vert annoying.

Thanks for reading this.
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Zaynette

Rank 1
Zaynette
Joined
04 Jun 2012
Posts
224
Location
Bulgaria
PostedMar 10, 2014 6:13 pm
Hiya,

I'm sure Aeria are working on the issue, but in the mean time you should always be sure to double check whether you're filling in the info in your tickets correctly Very Happy Sometimes if you typo a number or if you don't remember the exact number or place of an item there's a case in which this might occur.

Don't sweat it too much, I'm sure it'll work out in the end c:

[GS]Vivie on Phoenix AOL, [GS]Violet / Redelicious on Gaia AOL, Acelynn on Lailah UOF! It was really nice to meet you all.
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