Well, it appears that some people who have no 3rd party software, but installed the new NVIDIA/AMD drivers started receiving this problem. If you did in-fact install new drivers try doing a roll-back and see if it works. If you didn't I'd recommend you taking these steps:
Make sure you try to read this topic. It might gonna help.
Here are some things that can also help:
1)Disable your Anti-Virus
2)Disable your Firewall
3)Disconnect your mouse while entering on A.V.A
4)And also make sure you don't Logitech LogiCool/Setpoint Software in your PC either a mouse from it.
Please try this as well:
1: Go here and Download the file: XIGNCODE.rar
2: The XIGNCODE folder is inside the .rar file you downloaded so just right click on the file you downloaded and click on 'Extract files...' and then choose the following path:
If you use Aeria Ignite:
If you use Steam: