Author Message

xxxBlueLabelxxx

Rank 0
Joined
22 Feb 2011
Posts
23
Location
Italy
PostedMay 01, 2013 6:36 am

where is my char?

I loged today to my account and its empty
no char there
where is my char gone?
are you guys crazy?
I spend over 500$ on my char
what the Hard is wrong with you aeria?
people are losing chars after spending so much money on them
are you guys out of your mind?
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Ievikokonoe

Elite Founder: Scarlet Blade
Ievikokonoe
Joined
02 Dec 2012
Posts
1153
Location
United Kingdom
PostedMay 01, 2013 6:38 am
i think the server is hungry characters are going left right and center

Short_Amigo

Rank 4
Short_Amigo
Joined
16 Apr 2008
Posts
2327
Location
A place in Canada
PostedMay 01, 2013 6:43 am
Hello xxxBlueLabelxxx,

Well, try relogging and see if that doesn't work. If not, then have a GM look into your issue by sending in a Contact Us.

These can take up to 48 hours, if longer you can give your ticket to a Scarlet Blade GS to give to a GM to look at it. Check for a response on your ticket under My Tickets.

xxxBlueLabelxxx

Rank 0
Joined
22 Feb 2011
Posts
23
Location
Italy
PostedMay 01, 2013 6:47 am
I did relog and did sent a ticket
but my point is that this problem happend to many people RIGHT NOW
people who spend not cheap on their chars
I spend over 500$ on my char and right now Im pissed as Hard

it wasnt something new, people are losing chars for more than a week and no1 is doing something to fix it

Short_Amigo

Rank 4
Short_Amigo
Joined
16 Apr 2008
Posts
2327
Location
A place in Canada
PostedMay 01, 2013 6:50 am
xxxBlueLabelxxx wrote:
I did relog and did sent a ticket
but my point is that this problem happend to many people RIGHT NOW
people who spend not cheap on their chars
I spend over 500$ on my char and right now Im pissed as ****

it wasnt something new, people are losing chars for more than a week and no1 is doing something to fix it  


I understand that frustration entirely. I'll make sure they are known of this issue and hope we can get some action asap.

VenusScarlet

Rank 0
VenusScarlet
Joined
31 Mar 2013
Posts
60
Location
Spain
PostedMay 01, 2013 6:54 am
It seems that it is a recurrent issue in Asian servers. In fact many taiiwanese people have come Western version because of that, but it seems that the issue of characters dissappearing its recurrent here aswell. I hope they can find a solution very soon.

OSUBeaver

GameSage: Forum
OSUBeaver
Joined
06 Nov 2007
Posts
10297
PostedMay 01, 2013 7:07 am
moved to bugs discussion

Just plain Beaver now.
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