can you stop with using high font sizes ?
It happens daily in a MMO game. If you are experiencing it often, then collect the data per 3 days or more into one ticket.
---> It's easier for you because you have to send in one single ticket
---> it's easier for the GM because he/she can read through one ticket and follow up the proofs.
Most GS'es were using this strategy to report nasty stuffs ingame.
At other side, i don't speak out about the punishments, it's up to the GM itself. It is true that it takes a while to get it opened, but if things are going worse, then you can simply poke a GS - it's also a part of their tasks - if there is one available.
if you aren't satisfied with this reply, then i suggest to do a GM work at AGE for one day.