How would you rate Aeria Games Service?

5 (Excellent)
9%52 Votes
4
10%56 Votes
3
13%72 Votes
2
10%55 Votes
1 (Poor)
56%305 Votes
Total Votes :: 540 Votes
Author Message

Tearfulplace

Rank 2
Tearfulplace
Joined
19 Feb 2012
Posts
721
Location
California United States
PostedApr 29, 2013 10:41 pm
pervddl wrote:
PikaWaitWhat wrote:
uH.TopSecret wrote:
EA and AG are known for having the worst support ever.  


-Indeed...i avoid those 2...never gonna buy anything from EA again...and i am here just because AG have AVA....sadly.  





Seems you guys never played at Nexon or game campus rofl.  



Nexon is x10000 better than Aeria. They provide updates, respond to players about serious matters on forums, provides compensation for any server screw ups, has reasonable prices on items, and they own their games for the most part they don't pull an aeria and blame developers. Their ticket support blows, but hay some times a copy paste response is way worse than none.

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spacefire11

Rank 5.1
spacefire11
Joined
28 Nov 2009
Posts
10411
Location
Sweden
PostedApr 29, 2013 10:48 pm
SFplayer1 wrote:
spacefire11 wrote:
I voted 5  

wut game is this ?!?! aeria is doing goood? wutt  
yep AvA if u look on everything they have done good and bad things

molly.fps

Rank 0
Joined
20 Apr 2013
Posts
87
Location
United States
PostedApr 29, 2013 11:03 pm
Staff misinterprets threads that don't violate ToS and bans users wrongfully to solve personal vendettas.

0/5.

Poorest of poor.

55%
297 Votes

Also, telling them servers are down for a game gets you banned.
And pointing out that they're not doing their jobs correctly.

PikaWaitWhat

Rank 1
PikaWaitWhat
Joined
18 Apr 2013
Posts
238
Location
Serbia
PostedApr 30, 2013 12:52 am
spacefire11 wrote:
SFplayer1 wrote:
spacefire11 wrote:
I voted 5  

wut game is this ?!?! aeria is doing goood? wutt  
yep AvA if u look on everything they have done good and bad things  


-AVA have major bugs for 2 weeks now...sorry but that is BIG FAT 0 from me.

thnguyen8292

Rank 5
thnguyen8292
Joined
27 Dec 2010
Posts
3637
Location
United States
PostedApr 30, 2013 2:19 pm
- ∞

Aeria is the crappiest company ever. DWO is still broken for almost 3 years now, AVA is now trash due to hackers.
Their customer service and ticket responders are a joke. Copy and pasting replies, not one f's given to the players.

I'll be roaming around DWO forum to watch it crumble to the ground.





Back to League of Legends i go.

atomica77

Rank 0
atomica77
Joined
18 Apr 2012
Posts
7
Location
Meran Italy
PostedApr 30, 2013 2:28 pm
rated 5* for DK online,
yes i know, servers are down lol but when servers are online there are much events in different time zones and if u lose items by a bug & u write a ticket u get all back in 1 day... in my opinion its a good service.

coduxs

Rank 5
coduxs
Joined
27 Nov 2010
Posts
4221
Location
Retired Community Lover, New Zealand
PostedApr 30, 2013 3:11 pm
atomica77 wrote:
rated 5* for DK online,
yes i know, servers are down lol but when servers are online there are much events in different time zones and if u lose items by a bug & u write a ticket u get all back in 1 day... in my opinion its a good service.  


DKO has some great Staff, always trying their best to help us with problems and tickets. Dey do so much to try keep everyone happy d.d

nickrox25

Rank 0
nickrox25
Joined
19 Jul 2010
Posts
32
Location
United States
PostedApr 30, 2013 4:45 pm

Rating

Rating
I rate AeriaGames a 5...they are the best gaming site that I have ever seen.

-Nick

AerocyHD

Rank 0
Joined
28 Apr 2013
Posts
1
Location
United States
PostedApr 30, 2013 5:04 pm
I Just really want IJJI Back....

Zimmey19

Rank 0
Joined
29 Apr 2013
Posts
4
Location
United States
PostedApr 30, 2013 11:55 pm
.TheLoudOne wrote:

Seriously?? Superman is PAID to produce subterfuge.... I mean that is his job, to run smoke with bits of truth but no whole truth to calm the masses.  


Thank you for your brutally honest post. It was long overdue and needed to be part of a community conversation.
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