Author Message

Flamez501

Rank 0
Joined
28 Apr 2009
Posts
4
Location
United States
PostedApr 28, 2013 7:48 am

Thinking about coming back.

So, a few friends and I are thinking about playing again, but I'm still REALLY paranoid about leveling because at one point, well four points... only one in relation to this problem, my account was hacked and character was deleted. I do not buy gold, I do not download any sort of random crap that looks shady or anything of the sort, Aeria games is the only company that I have ever had this problem on. Anyway, Aeira games got my AP back to me each time, which was awesome, but they could do nothing about all 3 of my characters on Grand Fantasia being deleted, even though I reported it within a week of it happening.

Bottom line... can anyone tell me from experience if characters can be restored? It's the -only- thing stopping me from coming back right now. I wish they had a specific password to access characters like Eden Eternal, would make me feel a lot safer.
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xTsuki

Rank 2
xTsuki
Joined
12 Dec 2009
Posts
574
Location
Germany
PostedApr 28, 2013 8:09 am
Hey, there.
To make you feel more relieved: There is indeed a character password in addition to your account password.
The character password can be set up in the log in screen at the character selection, but be aware that the letters and numbers on the pad will change each time you open the pad, so you should remember your password and not just pick the first 3 letters for instance, but I guess you know that already from EE.

In order to ensure your account's safety you should not (and are not allowed to) share your account info with anyone and should change your passwords sometimes.

Flamez501

Rank 0
Joined
28 Apr 2009
Posts
4
Location
United States
PostedApr 28, 2013 8:17 am
Oh my goodness, thank you! Yeah, that means A LOT to me. I just set it up, I guess I'll be coming back. <3

xTsuki

Rank 2
xTsuki
Joined
12 Dec 2009
Posts
574
Location
Germany
PostedApr 28, 2013 8:20 am
Then welcome back to Grand Fantasia!! :3
Enjoy your stay~

Fenize

Rank 1
Fenize
Joined
06 Dec 2010
Posts
329
Location
Somewhere in the Netherlands
PostedApr 28, 2013 8:26 am
Welcome back to you and your friends. Very Happy
I'm sorry to hear about the deleted characters and good luck on making new chars.

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedApr 28, 2013 8:34 am
Welcome back~

ArielScarlet

Rank 0
ArielScarlet
Joined
13 Jan 2010
Posts
41
Location
Quincy United States
PostedApr 28, 2013 9:40 am
Welcome back! Smile~

lollypopfish

Rank 3
lollypopfish
Joined
02 Oct 2011
Posts
1038
Location
In a house in Australia
PostedApr 28, 2013 9:40 am
Welcome back~ :) Weee more players *-*

Katsurin

Rank 0
Katsurin
Joined
25 Apr 2013
Posts
87
Location
Korea, South
PostedApr 28, 2013 10:49 am
Welcome back! ~


LONG_TIME

Rank 2
LONG_TIME
Joined
17 Nov 2009
Posts
650
Location
LONG ISLAND United States
PostedApr 28, 2013 12:41 pm
It is incredibly easy to level now so :/
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