Author Message

ryansanchez28

Rank 0
Joined
15 Apr 2013
Posts
8
Location
Philippines
PostedApr 15, 2013 11:04 am

help my account

help my account
help my account cant log in my email is ____ cant log in this site and game scarlet blade plss fix my account thankss..
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iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedApr 15, 2013 11:20 am
I suggest removing your e-mail from your post, as it can be misused. What exactly is the issue? Try to reset your password, it it tells you your account is blocked, send in a Ban Appeal and they will look into your suspension.

ryansanchez28

Rank 0
Joined
15 Apr 2013
Posts
8
Location
Philippines
PostedApr 15, 2013 11:45 am
my email is black sir cant reset my email....im playing scarlet blade im shock to disconnect..im trying to log in for this time can log in my account my user is ryan_chez99

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedApr 15, 2013 11:50 am
If you can't access the e-mail address attached to the account in question, send in an RT via: Recover A Lost Account. Try to include as much as this information as possible~

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

Make sure to include in the message that your account is currently suspended, and you don't know why and can't RT it because you don't have the e-mail. If you can provide enough information to prove the account is yours, they will help you change the e-mail attached to the account.

ryansanchez28

Rank 0
Joined
15 Apr 2013
Posts
8
Location
Philippines
PostedApr 16, 2013 10:26 am

plsss back my main account

plsss back my main account plss back my main account cant log in for now my user is ryan_chez99 plss back my account

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedApr 16, 2013 10:52 am

Re: plsss back my main account

ryansanchez28 wrote:
plsss back my main account plss back my main account cant log in for now my user is ryan_chez99 plss back my account  


You need to read the instructions given to you, posting here won't let you recover your account.

ryansanchez28

Rank 0
Joined
15 Apr 2013
Posts
8
Location
Philippines
PostedApr 18, 2013 9:44 am
my account is bened ;(

skull12580

Rank 5.1
skull12580
Joined
24 Nov 2006
Posts
7170
Location
On the planet consumed by greed. United States
PostedApr 18, 2013 9:53 am
ryansanchez28 wrote:
my account is bened ;(  

If this is the issue, please follow Bambi's original instructions:
iBambi wrote:
I suggest removing your e-mail from your post, as it can be misused. What exactly is the issue? Try to reset your password, it it tells you your account is blocked, send in a Ban Appeal and they will look into your suspension.  

ryansanchez28

Rank 0
Joined
15 Apr 2013
Posts
8
Location
Philippines
PostedApr 18, 2013 10:39 am
no issue know why I do not turn me wrong rules ​ why baned my account or remove my email...
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