On the reply you posted "click on hero at bottom of screen" i click it but then it tells me activation requirements ?
how do i activate my account or what must i activate?
If you're getting a message regarding activation requirements, it means that you haven't reached the level necessary to begin working with Heroes. The action bar at the bottom of the screen opens new options as you level, increasing your access to the game. This encourages people to continue leveling and also allows for you to learn the game piece by piece, rather than being bogged down with all the information at once.
If you continue your beginner's quests, you should be able to open access to the Hero Window at the bottom of your screen. You can also open this by using hotkey "H". If you're still having issues opening the window when the Hero button is in color (no longer grayed out), you should try clearing your cache and reloading the game.
If the options seen here
don't fix your game, please send a ticket at http://aeriagames.com/contact/support
Hope this helps!