Author Message

meeranatasyah

Rank 0
Joined
06 Jul 2011
Posts
1
Location
Malaysia
PostedApr 13, 2013 6:45 am

stuff

HELP!! i had bought something from item mall. some features stuff. but i didnt get the stuff. all i get was the eden crystal that come along with the features stuff. what is wrong with it? HELP ME PLEASE!!!
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iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedApr 13, 2013 7:38 am
Sometimes you have to relog before the bought items appear in your Item Mall storage. Also make sure the items you bought actually have a physical item (some AP items might be boosters or other stuff that don't actually appear in your Item Mall storage as an item.)

If you already checked the above stuff, and still didn't receive your items, send in an RT under "Game Support" and make sure to include a link to a screenshot of your purchase log showing you bought the items. Good luck!

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