So, just the other day, on my main account, I was hacked. (my forum post about that: http://www.aeriagames.com/forums/en/viewtopic.php?p=15946733
Yesterday, they told me my AP would be refunded, as long as I gave them a new e-mail address and a new password. I did, and today, when I attempted to log-on, my username and new password was denied. I tried logging on on the website. Nope, still denied. Then I tried using the e-mail. Denied. Finally, I went to the profile page for the account, and it says Access Denied. ( http://i.imgur.com/hOhwKxI.jpg
I don't hack. I don't farm. I don't do anything wrong. And here I am, banned. What the heck, Aeria? I submitted a ticket from this account. So, now, I'm out 90+ dollars in AP, 40+ dollars in account value, 4,000+ hours in time spent playing, and my account. What the heck?