Author Message

kalebonaganata

Rank 0
Joined
17 Mar 2013
Posts
9
PostedMar 31, 2013 5:01 pm
I just looked at the ticket generation and it is not helpful at all for recovering an account that is banned from this forced password change.


Even if the person has an account from several years ago that they have not touched in 5+ years and can not remember any info to that account except for name.
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mewimi

Rank 0
Joined
25 Apr 2008
Posts
25
PostedMar 31, 2013 5:18 pm
Always nice to think forced password resets are a good idea, and help with effectively reducing customer support costs in a business model. In practice however, you now need more customer support to deal with the people you just screwed up.

A+ Thinking. Rolling Eyes

disconnects123

Rank 1
Joined
06 Jul 2012
Posts
232
PostedMar 31, 2013 9:19 pm

nice

nice

monay2000

Rank 3
Joined
13 Dec 2008
Posts
1064
PostedMar 31, 2013 10:21 pm
Got it thought I got ban I was like Whaaaat! O.o lol

www.samer.josh

Rank 0
Joined
28 Feb 2013
Posts
2
PostedApr 01, 2013 2:32 am

Pass change

thx for the info but becouse of this i lost my old account becous i didnt change the password before 2 years

borjamari676

Rank 3
Joined
27 Jun 2012
Posts
1201
PostedApr 01, 2013 5:04 am
I have not changed my pass since I registered on ijji back on 2007 , and I won't now.

Urban420

Rank 0
Joined
10 Jan 2013
Posts
66
PostedApr 01, 2013 5:49 am
Would seem that this update has caused more problems than its worth. servers are down more than they are up

odakayana

Rank 0
Joined
01 Apr 2013
Posts
10
PostedApr 01, 2013 10:17 am

reset?

so this was another forced pw reset?

OSUBeaver

Rank 5.1
Joined
06 Nov 2007
Posts
10302
PostedApr 01, 2013 2:09 pm

Re: Security Update

tenkaitenshou wrote:
i cant get into my main account its email is with Comcast and when i send for a reset it never comes  


This!

I can't believe it's been almost 24 hours since my first password reset request. This is really frustrating. I've gotten password resets before to my comcast address....and I got the emails, from the same email address, about the account security changes.

It's never taken more than an hour to get these things in the past.

What gives?

Lunaticcat1

Elite Founder: Scarlet Blade
Joined
27 Jul 2012
Posts
20
PostedApr 01, 2013 2:32 pm
great
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