Did all that - Changed pw, changed email, sent copy of ap spent. Thanks for your response, it comfirms what I thought, except this issue has happened to others and they get to keep their account. Also, several ppl thought I would have the block thing resolved sooner. But then 1 person told me he had to keep responding to auto emails until he got a real person. Took them 2 weeks to get ap back.
"I would also advising changing the password up right now to avoid any further access."
BTW, now that my account is banned, I can't change my pw.