Author Message

galousen

Rank 0
Joined
19 Aug 2008
Posts
12
Location
Edinburg United States
PostedMar 18, 2013 10:48 pm

Will this be credited back?!

Help
So last time i played was on march 12 on digimon masters... i also play eden eternal those are the only two games i play... so i still had 9k+ ap left and imagine what i find today.. 0 ap and so I checked where the ap was used.. and it was used to buy alchemical clay experience charm and a high something yak... i googled what game it was and it was for grand fantasia.. a game which i do not play at all... help me resolve this and ban the player who was traded with if at all the said purchased items were traded in game... I want to use those remaining AP's for digimon masters and for that game alone... please help me resolve this as soon as possible... any advice will do.. I already changed my password and will plan to change my email add once this is resolve... thank you..
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ShadowArc

Rank 5
ShadowArc
Joined
24 May 2007
Posts
3731
Location
United States
PostedMar 18, 2013 11:17 pm
Sounds like you got hacked and the guy spent all your AP to take the items.

If you haven't done so already, send in a ticket via Contact Us and explain the situation. You will probably be asked to provide the Transaction IDs of the items you did not buy. You can find that info here.

galousen

Rank 0
Joined
19 Aug 2008
Posts
12
Location
Edinburg United States
PostedMar 19, 2013 1:43 am

yes he bought all this items

!!
2013031518502832013-03-15 23:28:42 Noble White Highland Yak Mount1
2013031518502812013-03-15 23:28:40 Magic Alchemy Clay99
2013031518502802013-03-15 23:28:40 Magic Alchemy Clay99
2013031518502792013-03-15 23:28:40 Magic Alchemy Clay99
2013031518502782013-03-15 23:28:40 Magic Alchemy Clay99
2013031518502772013-03-15 23:28:40 Magic Alchemy Clay99
2013031518502622013-03-15 23:28:32 Ultimate Experience Charm75
2013031518502592013-03-15 23:28:30 Greater Experience Charm51
2013031518502542013-03-15 23:28:27 Experience Charm25
2013031518502502013-03-15 23:28:19 Magic Alchemy Clay89
92013031518502462013-03-15 23:28:16 Magic Alchemy Clay3,999
2013031518502442013-03-15 23:28:14 Magic Alchemy Clay3,999
all of this were bought on the 15th a date were i was not even on at all... and im only playing digimon masters and eden eternal... this items were all from grand fantasia

i already sent a ticket to billing and I am hoping for a quick action!
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