Author Message

GM_Hadouken

GameMaster: USA
Joined
09 Aug 2011
Posts
1810
Location
Aeria Games, CA United States
PostedApr 27, 2012 12:48 pm

[Update] Facebook Log In disabled

Please check here before you send in a ticket!
Facebook log in support is currently not working.

This is being looked in to and we will try our best to retrieve the function as soon as possible.

Until then, please use the following method:

1) Go to the login page
2) Click forgot your password



3) Use your facebook login email to reset your password.



4) Player will get an email with username/reset password link
5) Use username and new password to log in the game.


Sorry for the inconvenience.
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DarkFairyS2

Rank 0
Joined
20 Feb 2012
Posts
24
Location
Canada
PostedMar 14, 2013 8:16 am
it says account blocked Sad
i sent a ticket says im not banned wth is going on =((
please look at my ticket 9401005

GMtk421

GameMaster: USA
GMtk421
Joined
23 Jul 2012
Posts
737
Location
United States
PostedMar 14, 2013 11:09 am
DarkFairyS2 wrote:
it says account blocked Sad
i sent a ticket says im not banned wth is going on =((
please look at my ticket 9401005  


All tickets are responded to within 24 hours Smile We will get to it soon if we haven't already!

ViiiiinZ

Rank 0
Joined
05 Jul 2012
Posts
3
Location
Italy
PostedMar 15, 2013 12:46 am
GMtk421 wrote:
DarkFairyS2 wrote:
it says account blocked Sad
i sent a ticket says im not banned wth is going on =((
please look at my ticket 9401005  


All tickets are responded to within 24 hours Smile We will get to it soon if we haven't already!  

me too gm my other account cant be logged in =( ticket replied says im not banned but how come i cant log in ? =(

GMtk421

GameMaster: USA
GMtk421
Joined
23 Jul 2012
Posts
737
Location
United States
PostedMar 15, 2013 1:14 pm
That is a question to be asked in your ticket reply. But if your account is still blocked after a ban you may need to log out of all aeria accounts and reset your password.

You can request a password reset, by going here (make sure you are logged out of any Aeria Account): https://login.aeriagames.com/user/pass_request

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