Author Message

RadioactiveRose

Rank 0
RadioactiveRose
Joined
08 Feb 2013
Posts
4
Location
United States
PostedMar 10, 2013 10:13 am

Can't seem to remember any of my old log in information!

I used to play Grand Fantasia a couple of years ago and recently decided I would like to start playing again, but I can't seem to remember the password, or which email address I used for my old account, only the username. I'm wondering if there's any possible way I will ver be able to log back onto that account, because I had a rather high level character as well as put quite a bit of money into the account. I will gladly provide and security information necessary, and would really appreciate it if I can be helped with this matter.
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iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedMar 10, 2013 10:14 am
If you can't remember the e-mail attached to your account, you need to send in a ticket via this; Recover A Lost Account. Try to include as much as this information as possible~

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

If you can provide enough information to prove the account is yours, they will help you recover it. Good luck with your issue, and early welcome back to GF! ♥

RadioactiveRose

Rank 0
RadioactiveRose
Joined
08 Feb 2013
Posts
4
Location
United States
PostedMar 10, 2013 10:21 am
Thanks! I'll give that a shot Smile
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