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LynchTheQueen

Rank 0
LynchTheQueen
Joined
08 Mar 2013
Posts
4
Location
United States
PostedMar 09, 2013 12:50 am

Can't Spend AP?

Help, please!

Hey, everyone!
I just joined EE today and bought 2OOO AP, and got 1OO Bonus Points. When I try to buy something in the item shop, it told me I don't have enough AP to purchase the item [ Pink Fluff Alpaca for 99AP ].

Now, I know I can't buy any more AP for 3 days because my account is new, but does that ALSO mean I can't spend any AP for three days?

Thanks!

Lynn
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Spongeycashew

Rank 2
Spongeycashew
Joined
22 May 2011
Posts
690
Location
An Ocean On Land Canada
PostedMar 09, 2013 1:05 am
Hello!

As long as you still have AP on your account, you're free to spend it at any time (: I recommend you spend the AP within this weekend, to qualify for the tiered spender.

LynchTheQueen

Rank 0
LynchTheQueen
Joined
08 Mar 2013
Posts
4
Location
United States
PostedMar 09, 2013 3:34 pm
Okay. Apparently, it's bugged. I have the -1 AP thing going on, so I submitted a ticket. Does anyone know how long it usually takes Tech Support to resolve this issue?

AriaSaitcho

Twin Saga Silver Founder
AriaSaitcho
Joined
24 Mar 2010
Posts
1916
Location
Neo Venezia, Aqua United States
PostedMar 09, 2013 5:10 pm
really you shouldn't have needed to submit a ticket for that. the -1 ap is really the system ensuring that whatever source you used to buy the ap is good. this is something it does to all first time buyers and anytime you use a different source than usual. it should give you full credit for your purchase within an hour at most.

and billing tickets take around 2 days to resolve.

LynchTheQueen

Rank 0
LynchTheQueen
Joined
08 Mar 2013
Posts
4
Location
United States
PostedMar 09, 2013 6:30 pm
Yeah, but it's said -1 for 24 hours now. Hahah. I dunno. Hopefully they'll have it fixed by tomorrow. <3

Royeltee

Rank 2
Royeltee
Joined
22 Aug 2011
Posts
603
Location
Canada
PostedMar 09, 2013 6:49 pm
Error -1 means you have to send a ticket to the billing departement.

If my life was a garden, my friend would be flowers. -some cheesy gift at a bookstore
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