Author Message

oranlevi8

Rank 0
Joined
14 Dec 2012
Posts
10
Location
Israel
PostedMar 05, 2013 8:39 am

Welcome Package

I didnt get my Welcome Package....
and i wasted 20 ap.....!!!!!
why im not getting the Welcome Package????/ (it was my first spend)

Thanks for helpers.
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CollToirex

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CollToirex
Joined
27 Sep 2009
Posts
194
Location
Portugal
PostedMar 06, 2013 6:33 am
Send a ticket here: http://www.aeriagames.com/contact/support

And make sure to screenshot and attach it to the ticket your purchase history to prove that you spent your AP here: https://billing.aeriagames.com/report/in_list.asp

oranlevi8

Rank 0
Joined
14 Dec 2012
Posts
10
Location
Israel
PostedMar 06, 2013 11:38 am
CollToirex wrote:
Send a ticket here: http://www.aeriagames.com/contact/support

And make sure to screenshot and attach it to the ticket your purchase history to prove that you spent your AP here: https://billing.aeriagames.com/report/in_list.asp  


where i find the picture i screened?
and how i know it was screened?

CollToirex

Rank 0
CollToirex
Joined
27 Sep 2009
Posts
194
Location
Portugal
PostedMar 06, 2013 5:51 pm
Hi,

1. Select the window you wish to take a screenshot.
2. Press Ctrl+Alt+Printscreen buttons at the same time
3. Open up Paint
4. Press Ctrl+V
5. Save it somewhere you will remember and give it a name too
6. You can now attach it in your ticket, by searching for the file/image you just created in Paint

frddy3

Rank 0
Joined
05 Mar 2013
Posts
1
Location
Canada
PostedMar 07, 2013 7:38 am
CollToirex wrote:
Hi,

1. Select the window you wish to take a screenshot.
2. Press Ctrl+Alt+Printscreen buttons at the same time
3. Open up Paint
4. Press Ctrl+V
5. Save it somewhere you will remember and give it a name too
6. You can now attach it in your ticket, by searching for the file/image you just created in Paint  


not Ctrl+Alt+Printscreen

only Alt+Printscreen

CollToirex

Rank 0
CollToirex
Joined
27 Sep 2009
Posts
194
Location
Portugal
PostedMar 07, 2013 5:35 pm
You right my bad.
Thank you frddy3!

Anyways, you can do it both ways oranlevi8 since ctrl key won't do anything else.
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