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GMLeo

GameMaster: USA
GMLeo
Joined
17 Oct 2011
Posts
1718
Location
Santa Clara, CA United States
PostedJan 19, 2013 4:21 pm   Last edited by GMLeo on Feb 07, 2013 9:06 pm. Edited 1 time in total

[Support] Account Safety Tips

Keep your data safe and secure! Never use third-party websites
Hi there folks! I would like to remind everyone of a few tips to better protect your account information!

 
1 - When entering your Aeria Games account information, ALWAYS make sure you are at www.aeriagames.com! Phishers often make fake websites that look very similar to the original. Don't let yourself be fooled!

2 - Frequently change your password and email address. Also, make sure your email address and your Aeria Games account have different passwords! Usually when a phisher gets someone's information, they will also try to access the email addresses and other sensitive information. If you always make sure to use different passwords and change them frequently, you will make yourself less of a target!

3 - When interacting with Aeria Game Masters, Game Sages, or any other staff, remember that we will NEVER ask for your password FOR ANY REASON! EVER!

4 - If Aeria is running a promotion, ALWAYS double check the information on our official website ( www.aeriagames.com ) and the related promotions forum.

5 - Never use third-party websites to purchase items or gold! It may seem convenient, but it is a high risk and you will almost always end up with a compromised account! Plus, it's against our Terms of Service and can lead to account bans and loss of items!

6 - Botting in game is not allowed. It's against our Terms of Service and will lead to a permanent ban.
 


Please pass this information on to your friends and family. These tips can help you keep your accounts safe and secure!

Do you have some feedback or concerns you would like to share? Feel free to reply to this thread with your insights!

Thank you!
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gmebilfish

GameMaster: USA
gmebilfish
Joined
26 Apr 2011
Posts
1443
Location
Lost City of Altantis United States
PostedMar 04, 2013 7:02 pm

[Support] Phising Sites and Account Hackings

Please be careful of any individual(s) who have been passing around a phishing site to players of our community. These players have created imitation sites to pretend to be an official site from/affiliated with Aeria Games and then stealing their accounts, participating in in-game scams and then deleting the characters. - BUT THESE ARE NOT OFFICIAL SITES OR IN ANY WAY AFFILIATED WITH AERIA.

Many of these phising sites end in .tk or are hosted on a free hosting domain. They also usually claim "dko" "dragonknightonline" "freeap" and "aeria games" or "events" in the URL. We currently have in-game announcements alerting players of this. Remember, ACCOUNT SECURITY IS YOUR RESPONSIBILITY and the same terms apply as stated in our Terms of Service.

Please be weary of anyone who asks for your account information.

Aeria Games employees will never ask for your account name and password. NEVER type these two things anywhere except for the aeriagames.com website and/or to login to one of our official games.

Here is a list of the "DKO" sites that are moderated/owned by Aeria Games:

http://dkonline.aeriagames.com/
http://www.aeriagames.com/forums/en/index.php?f=1408
http://www.aeriagames.com/wiki/?game=dragonknights
http://www.facebook.com/Aeria.DKOnline
http://www.youtube.com/user/aeriadragonknights
http://twitter.com/AGDragonKnights

Any other sites are NOT moderated/handled/owned by Aeria Games.

These individuals have also taken text from some our events, claiming that it's a sign-up for 'special AP events'. This person has also used excuses like "I'm dying and I always wanted to play level xx character" or "Let me use your account and I'll give you my xx character".

As it states in our Terms of Service - each account is limited to ONE ACCOUNT OWNER. You are NOT allowed to share, trade or sell your account.

Keep these things in mind and it will greatly reduce the risk of losing your account to a hacking.

Credit goes to the fabulous GM Mokona
Copied from GM Mokona 9 Original Post)

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