Author Message

anizel2

Rank 0
Joined
02 Mar 2013
Posts
1
Location
United States
PostedMar 02, 2013 3:50 am

Can't launch! Help please!

Need help launching the game
Um, hi guys (x
okay so i already downloaded the game and everything, and now i'm trying to launch it.
However, when i try to open the file to play it says this and i have no idea what it means :
"The version of this file is not compatible with your version of Windows running. Check your computer system whether you need a x86 (32-bit) or x64(64-bit) version of the program then contact the computer software publisher." I have no idea what the heck is going on. Help?): Please and thanks!
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cmartly48

Rank 0
cmartly48
Joined
27 Jan 2013
Posts
195
Location
United States
PostedMar 02, 2013 5:09 am
Which version of windows are you running (Your operating system)?

It is possible you'll have to run your Grand Fantasia in a compatibility mode.

Please open your command prompt (search for cmd.exe) and type in "dxdiag". This will pop up a window that basically gives us the information we need to figure out why specifically your version of windows will not run GF, and give us the appropriate steps to fixing it. Once dxdiag is done, hit save and copy all the stuff that gets put in the notepad file (usually a .txt) post that information here.
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