Author Message

ramsisthe3rd

Rank 5
ramsisthe3rd
Joined
28 Jan 2009
Posts
4630
Location
United States
PostedFeb 06, 2012 8:45 pm
Yea, that's exactly what I was trying to say.

The Items would start getting more reasonably priced if this became a major issue.

Former Game Sage for Alliance of Valiant Arms. Member of the AVA community for 5 years
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jeff_turnbull

Rank 0
jeff_turnbull
Joined
04 Nov 2012
Posts
111
Location
Deep Dank Despair United Kingdom
PostedMar 01, 2013 6:52 am   Last edited by jeff_turnbull on Apr 09, 2013 11:37 am. Edited 1 time in total
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KenderTDS

Rank 1
Joined
13 Dec 2011
Posts
217
Location
United States
PostedMar 01, 2013 9:33 am
As long as AMS is $9.99 in the Mall but easy to pick up from a Wild or Alliance hall there is a problem with the system.

Prices of Mall items have been needing to be revamped for quite some time, not to mention items in mall should also have Gem prices. GA tries to run to many different types of economies between Gold, Gems, Coins and trades.

jeff_turnbull

Rank 0
jeff_turnbull
Joined
04 Nov 2012
Posts
111
Location
Deep Dank Despair United Kingdom
PostedApr 06, 2013 7:43 pm   Last edited by jeff_turnbull on Apr 09, 2013 11:37 am. Edited 1 time in total
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Aeria.Mazinger

Aeria: Product Manager
Aeria.Mazinger
Joined
03 Oct 2012
Posts
1314
Location
United States
PostedApr 08, 2013 5:14 pm
jeff_turnbull wrote:
Aeria have now suddenly decided that you all no longer need the amount of Aeria points you needed in January.... So they have dropped the amount you get with each transaction!

For £100 GBP I used to get 15700 AP plus the full 19% bonus +2983 =18683 AP

For 100 GBP I now get 14800 AP plus the full 19% bonus +2812 =17612 AP

dropped a massive -1071 AP which is a sizable difference.

Not only that but the reoccurring payments have also dropped -875 AP a month too!

and this is the response they sent me:

2013-04-06 23:54:42 Response from Team Aeria
Hello jeff_turnbull , Thank you for contacting us. Unfortunately, we do not understand the problem you are experiencing. Please contact us back with more details on the issue in order for us to further assist you. Thank you. Regards, Billing Staff Team Aeria  


Hi Jeff,

After speaking with our billing department, I can tell you the reason why the amount of AP you received differ than it was when you exchange for AP is because of the currency exchange rate. Also, please check with your payments provider to see if the fee that they charge has increased.

Thanks,
Mazinger

jeff_turnbull

Rank 0
jeff_turnbull
Joined
04 Nov 2012
Posts
111
Location
Deep Dank Despair United Kingdom
PostedApr 09, 2013 12:10 pm
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