Voted a 1, you dont deserve any better.
Constantly blaming customers for faults made by GM's
Lack if communication or interaction from PM/GM teams even though you make thousands per week off your customers.
lack of staff
lack of morales, supporting and encouraging gambling on item mall
GREED
lack of vision
quite happy to sit back and take peoples money but provides a very very poor service back ion return
DONT ACT ON FEEDBACK
never actually listen
provides the cheapest lowest services in turn for highly priced game
free to make a character NOT free to play
and the biggest one....LACK OF SHAME !!!!
EDIT:... Also for many years a certain GM has failed to pass on crucial player feedback to PM's such as spaznick, who a few months ago said he had never heard of some of the suggestions people have said to him recently even though they have been a CONSTANTLY talked about subject in these very forums for years....i would like to suggest a review of this GM and there practices over the years due to obviously feeding the PM's failing feedback from players and picking and choosing what they decide to tell them causing games to become ruined as a result. Nothing personal to the GM its just honesty and the truth.