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XepatoF

Rank 0
Joined
23 Feb 2012
Posts
2
Location
United States
PostedFeb 22, 2013 3:31 pm

Can't access old account

Something happened to my old account and I can't access it
Well, it's kind of late for me to post this.
It's been approx 1 year (I think) or more.
Yeah, I should have posted this sooner.

Anyways, on to the topic.

One day, I reinstalled WolfTeam and realized that I couldn't log in.
"Sorry, unrecognized username or password"
So after typing in all my possible passwords to no avail, I tried to reset my password via email.
Then I remembered this:
My email address was also hacked.
In an attempt of verification, I tried all possible passwords that I knew of, to no avail.
And I have no way to recover that email address.

So, what do you suggest that I should do?

Original Username: Xepato
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iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedFeb 22, 2013 3:33 pm
If you can't remember the e-mail attached to your account, you need to send in a ticket via this; Recover A Lost Account. Try to include as much as this information as possible~

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

If you can provide enough information to prove the account is yours, they will help you recover it. Good luck with your issue.

XepatoF

Rank 0
Joined
23 Feb 2012
Posts
2
Location
United States
PostedFeb 22, 2013 3:39 pm
Thank you for your help!
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