#9253219: [A.V.A. in English] Reward vouchers not received
2013-02-16 12:38:41 Ticket created
Pr3dikt0ru (67067243) sent a message using the contact form at
Subcategory: Promotion Reward Redemption
Game: A.V.A. in English
Character Name: Pr3di
Date and time of occurrence: 2013-02-16 07:30 GMT-8
Promotion Link: http://ava.aeriagames.com/news/69177/capsule-voucher-event
Hello team action,
I am writing to you regarding an event on AVA game, which is supposed to
reward me with 5 capsule vouchers.
Below are the link to event and print screens to prove that I purchased the
vouchers in the requested period, and I am justified to receive the 5
vouchers from the event.
Unfortunately the first screen shot was overwritten by mistake, because I
pasted the SS from after I bought the capsules over the SS from before I
start buying. However, I also made print screens in-game, to prove that I
am legitimate to receive the reward.
Thank you in advance!
2013-02-16 21:27:42 Response from Team Aeria
Thank you for contact us.
We will be stalling this ticket while we determine your reward
eligibility. We will reply to you once the investigation has concluded.
Please expect a reply within 7 days.