Author Message

destructoe1

Rank 0
destructoe1
Joined
18 Jan 2013
Posts
13
Location
United States
PostedFeb 04, 2013 3:55 pm

Spent AP for the 1st time and didn't get my 1st time package

GMs please read
Well it's been over 24 hours and i haven't recieved my first time spending AP package.

Care to explain why GMs?

Thanks in advance.
Advertisement

ramsisthe3rd

Rank 5
ramsisthe3rd
Joined
28 Jan 2009
Posts
4390
Location
United States
PostedFeb 04, 2013 4:05 pm
Hey destructoe1!

You need to submit a ticket at www.aeriagames.com/contact in order to get assistance with this issue.

Unfortunatly there is nothing that we can do here on the forums to assist you with your problem.

Hope that helps and good luck!

The2009RKO

GameSage: Alliance of Valiant Arms
The2009RKO
Joined
20 Apr 2010
Posts
4739
Location
Portugal
PostedFeb 04, 2013 4:19 pm
Yes, just do what ramsis said...and also as I said on the other post...

If you really bought the AP's for the 1st Time and bought some item, you should get it in 24 Hours, but since you didn't receive it in 24 hours make sure you send a ticket.

How?

1. Go here

2.Subcategory: Promotion Reward Redemption

3. Game: A.V.A. In English

4. Server: *The server you play on*

5. Character Name: *Your In-Game name*

6. Promotion Link (Just copy the following link and paste it on this part of the ticket): http://ava.aeriagames.com/itemmall/item/122603/new-welcome-package

7. Subject: Welcome Package!

8. Message: *On this category, make sure you type an additional info, including The date and time you bought the AP's and any additional information you think Aeria should know*

NOTE: YOU CAN SEE WHEN DID YOU BOUGHT AP'S HERE!

I hope this helps and hope that you guys Receives the items.

Good Luck.

ryukecore

Rank 0
Joined
04 Feb 2013
Posts
1
Location
United States
PostedFeb 07, 2013 5:39 pm
This is gonna sound noob-ish but does doing surveys count?

trainer772

Rank 5
trainer772
Joined
15 Feb 2012
Posts
3233
Location
Bowlofrice Korea, South
PostedFeb 07, 2013 6:05 pm
ryukecore wrote:
This is gonna sound noob-ish but does doing surveys count?  
Nope

Meelelife

Rank 0
Joined
19 Jan 2013
Posts
4
Location
Spain
PostedFeb 12, 2013 2:45 pm
did you spend ap or coupon ( a coupon is the blue ap thing which u get from spending over 200 ap on capsules ) because you need to spend atleast 1 coupon to get it not ap
Display posts from previous:   Sort by: