Author Message


Rank 0
26 Sep 2007
Rouse Bulgaria
PostedFeb 09, 2013 6:25 am

Lost account and email :( please help

Lost account
Hello, I've logged a lot of time and do not remember the password of an account "Poliglot" , and do not remember the email account I made, please help me to change my email, or tell me email name on my account i have many emails and cant log in with them, if my account is locked please unlock the account and change my email to .. Sad please help me



Rank 5
05 Oct 2010
Whale hunting in Norway
PostedFeb 09, 2013 6:47 am
If you can't remember the e-mail attached to your account, you need to send in a ticket via this; Recover A Lost Account. Try to include as much as this information as possible~

1) Your full name
2) The email attached to the account
3) An alternate email we may attach to the account (please make sure you have access to this email and it is NOT currently attached to any Aeria account)
4) Your IP address (WAN IP ADDRESS)
5) The Last time you logged onto the account
6) Character information (names of all the characters on the account along with the gear and levels)
7) Where you live
8) Any AP transactions you made with the account
9) The name of the account in question
10) What does the account name mean/ stand for?
11) Country of origin this account was created in.

If you can provide enough information to prove the account is yours, they will help you recover it. I also suggest taking out the personal information in your post, as it can be misused by other people. Good luck with your issue.

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