M2 and Im sure alot fo other servers are crashing daily. people spend money on VIP as well as many other aspects of the game and when it crashes we watch earnable "paid for" exp go out the window. Is CoG on Aeria getting to big where you guys dont have the support staff to handle it???? Or is it the fact that you guys are implementing updates to the game that have hardware failure written all over it? Either way something has to change or money will stop being spent. It always seems to happen at the top of an hour which makes me think unscheduled changes are being made to the game...maybe scaling drop rates down or upscaling difficulty on the game....we have a maintenance time so stick to it please and save all changes for that time....getting sick of the 504 bad gateway message daily.
P.S. Don't try to tell us to clear cache either...we have and its you guys not us. Thanks