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txtyzerx

Rank 0
Joined
18 Oct 2012
Posts
1
Location
United States
PostedOct 18, 2012 9:32 pm

can't log in

can't log in
I download Shaiya, but when I try to log into the game it says account doesn't exist
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Oberonu

Rank 3
Oberonu
Joined
02 Apr 2008
Posts
1149
Location
Yulee United States
PostedOct 20, 2012 11:48 pm

Re: can't log in

can't log in
txtyzerx wrote:
I download Shaiya, but when I try to log into the game it says account doesn't exist  


http://www.aeriagames.com/contact/support <<Make a report and I am sure aeria will look into it for you.

Om nom nom nom! "You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."

yudia

Rank 1
Joined
28 Oct 2008
Posts
358
Location
United States
PostedOct 21, 2012 8:51 am

Re: can't log in

can't log in
txtyzerx wrote:
I download Shaiya, but when I try to log into the game it says account doesn't exist  


since you just made your account, you may need to log in and out of website for it to recognize you.

caboose656

Rank 0
Joined
01 Mar 2010
Posts
1
Location
United States
PostedJan 08, 2013 12:12 pm

I cant log on properly

im having the same issue, ive made my account and changed my password but when i log out and try to log back in it says my password is wrong. The only way i can actually log in is by having my password be changed, (it automaticlly logs you at at that point) but if i log out it does the same thing again.

I cant log into any games because of this either.

Oberonu

Rank 3
Oberonu
Joined
02 Apr 2008
Posts
1149
Location
Yulee United States
PostedJan 12, 2013 10:06 pm

Re: I cant log on properly

caboose656 wrote:
im having the same issue, ive made my account and changed my password but when i log out and try to log back in it says my password is wrong. The only way i can actually log in is by having my password be changed, (it automaticlly logs you at at that point) but if i log out it does the same thing again.

I cant log into any games because of this either.  


Sometimes you'll need to reboot your computer and try again.

How long have you been with aeriagames? If a while then rebooting the computer should work, if you're new you may also want to check your mail for a verification e-mail and wait a few hours afterwards.

Om nom nom nom! "You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."

yashu12345

Rank 0
Joined
31 May 2012
Posts
6
Location
Japan
PostedJan 25, 2013 9:52 pm

Not able to login on aeriagames

i am not able to login
Can someone help me? I am not able to login on my aeriagames account. I make sure i type he correct username and password but i am not able to log in. It always says Wrong password. If i am banned then let me no. Name : Devansh1234567

Oberonu

Rank 3
Oberonu
Joined
02 Apr 2008
Posts
1149
Location
Yulee United States
PostedJan 25, 2013 10:08 pm
Make a ticket yashu. Also check for a ban.

http://www.aeriagames.com/contact

Om nom nom nom! "You want me to give up? I've never learned how to. You do it first so that I know what it is, then I might consider it."

yashu12345

Rank 0
Joined
31 May 2012
Posts
6
Location
Japan
PostedJan 28, 2013 9:40 am

Cant login

But why would a (G.M) ban me for no reason. I have also send a ticket day before yesterday.
Please try recovering my account.

iBambi

Rank 5
iBambi
Joined
05 Oct 2010
Posts
4849
Location
Whale hunting in Norway
PostedJan 28, 2013 10:00 am

Re: Cant login

yashu12345 wrote:
But why would a (G.M) ban me for no reason. I have also send a ticket day before yesterday.
Please try recovering my account.  


In best case, the ban could be due security reasons, but you won't know the reason until you get a reply to your Ban Appeal. Please be patient, and good luck.

sdsdssdsds

Rank 3
Joined
12 Jul 2012
Posts
1317
Location
Bay Area CA United States
PostedJan 28, 2013 3:33 pm

Re: Cant login

iBambi wrote:
yashu12345 wrote:
But why would a (G.M) ban me for no reason. I have also send a ticket day before yesterday.
Please try recovering my account.  


In best case, the ban could be due security reasons, but you won't know the reason until you get a reply to your Ban Appeal. Please be patient, and good luck.  


And remember to wait probably around 48-72 business hours for a response Smile

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