Author Message

skitty100

Rank 0
Joined
25 Nov 2011
Posts
1
Location
United States
PostedDec 29, 2012 6:51 pm

It wont let me delete a character?

So I go onto my account and I want to make another character...I try to delete every one of them(except my first one) and none of them work...Why is this happening and how do I fix it?My friend doesn't have this problem when she deletes a character...If you know what to do or how to fix please help...Help would be appreciated...
~Skittles
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criss8427

Rank 2
criss8427
Joined
08 Jun 2011
Posts
798
Location
Canada
PostedDec 29, 2012 8:52 pm
First, are you able to log into those characters? If so, then enter your character password into the space when you select "Delete This character".

If you have done what I stated above, re-log and try it again. If it does not work despite correctly entering your character password in,

(Note: your character password may be different for each character and it is NOT the same as your account password unless you made it so)

then send in a ticket at : http://www.aeriagames.com/contact/support

and state that you are having problems with deleting a character despite knowing your character password since you are able to login. They will give you additional steps from there.

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